Michael D Lapham

• Prepared high-quality meals following standardized recipes and presentation guidelines.
• Operated kitchen equipment including grills, fryers, and ovens efficiently and safely.
• Collaborated with kitchen staff to ensure timely food service during peak hours.
• Maintained cleanliness and organization of workstations in compliance with health regulations.
• Developed menu items that aligned with seasonal ingredients to elevate dining experience.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
• Assisted in plating Dinners for Wedding / Events form 50-200 People.

• Responsible for verifying completion of LE and confirming all fees were correctly disclosed.
• Create and review Loan Documents including full closing package, CD, Hazard and title binder.
• Experienced in Encompass.
• Managed 3/4 Closings a Day.
• Responsible for MERS registration.
• Reviews final CD to ensure appropriate fees were collected and dispersed correctly.
• Prepare wires, provide final authorization to release funds.
• Responsible for creating and disclosing CD.
• Developed and maintained strong client relationships to facilitate loan closings.
• Prepares all closing documents.
• Analyzed financial documents to ensure compliance with lending regulations.

• Maintained high standards of customer service during high-volume, fast-paced operations.
• Followed procedures for safe food preparation, assembly and presentation.
• Prepared food for catering events ranging from 20 to 1000 people.
• Resolved complaints promptly and professionally.
• Prepared high-quality ingredients for menu items, ensuring freshness and taste consistency.

• Supervises daily restaurant operations for approximately 250 orders a day.
• Managed and audited restaurant inventory and par stock levels; Worked to keep food cost at or below industry levels.
• Followed procedures for safe food preparation, assembly, and presentation.
• As General manager-maintained Restaurant profitability and outstanding customer service on all levels.
• Ensure cash management procedures are completed accurately.
• Scheduled food and beverage deliveries.
• Organize and monitor staff schedules.
• Oversaw inventory management systems to ensure efficient stock levels and minimize waste.
• Directed operational strategies to enhance customer satisfaction and streamline service delivery.

• Cooked food orders per customer’s specification.
• Supervised kitchen staff to ensure efficient meal preparation and service.
• Developed and implemented new recipes to enhance menu offerings and customer satisfaction.
• Working with Kitchen staff to ensure all necessary Prep was completed for the next business day.
• Organized inventory, storage, and distribution of supplies.

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• Ensured compliance with health and safety regulations to maintain a clean, safe kitchen environment.

• Experienced in closing Conventional, FHA, VA and USDA loans.
• Responsible for verifying completion of LE and confirming all fees were correctly disclosed.
• Responsible for creating and disclosing CD.
• Create and review Loan Documents including full closing package, CD, Hazard and title binder.
• Validates data integrity from approval and LOS to ensure accuracy of the file.
• Reviews final CD to ensure appropriate fees were collected and dispersed correctly.
• Prepare wires, provide final authorization to release funds.
• Review final signed documents to confirm an accurate closing has occurred.
• Prepares all closing documents.
• Led closing processes for residential mortgage loans, ensuring compliance with regulatory standards and company policies.

• Managed inventory control processes, optimizing stock levels while minimizing waste and cost.
• Coordinated special events, ensuring seamless execution from planning through post-event evaluation.
• Anticipated and identified guest needs and special orders.
• Placed and fulfilled food orders according to business.
• Inspected delivery orders for quality and accuracy.
• Oversaw daily operations of food and beverage service, ensuring high-quality guest experiences.

• Made Watch schedules for all Marines.
• Supervised and accounted for all Marines.
• Received honorable discharge.
• Self-motivated, with a strong sense of personal responsibility.