Michael Dorren
St Joseph,MO
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Skilled Customer Service Professional with outstanding abilities in coaching, documentation and active listening. Great decision-maker and valued employee. Proven history of reliability, resourcefulness and effective leadership.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Sterile Processing Technician
Mosaic Life Care
04.2023 - Current
- Wrapped trays, instrument packs, and sets.
- Recorded biologicals and test results.
- Identified parameters and sterilization method required for each item to be sterilized.
- Verified and maintained proper documents and records for sterilization.
Certified Sterile Processing Technician
Aureus Medical Staffing
11.2022 - 04.2023
- Wrapped trays, instrument packs, and sets.
- Verified and maintained proper documents and records for sterilization.
- Picked instruments and supplies for surgeries.
Certified Sterile Processing Technician
Saint Francis Healthcare System
12.2019 - 11.2022
- Verified and maintained proper documents and records for sterilization.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Wrapped trays, instrument packs, and sets.
Outbound Freight Supervisor
United Parcel Service, UPS
08.2019 - 12.2019
- Examined cargo and freight shipments to check goods' condition.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong communication and organizational skills through working on group projects.
Manager/Waster Characterization Specialist
Stericycle Environmental Solutions
03.2012 - 08.2019
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
MBA - Leadership
Adams State University
Alamosa, CO12-2017
Skills
- Procedure development
- Workload prioritization
- Regulatory compliance
- Quality assurance
- Adaptive team player
- Active listening
- Punctuality and reliability
- Route management
- Problem-solving
- Customer relations
- Time management
- Customer education
- Negotiation
- Multitasking
- Logistics management
Certification
CRCST
Timeline
Certified Sterile Processing Technician
Mosaic Life Care
04.2023 - Current
Certified Sterile Processing Technician
Aureus Medical Staffing
11.2022 - 04.2023
Certified Sterile Processing Technician
Saint Francis Healthcare System
12.2019 - 11.2022
Outbound Freight Supervisor
United Parcel Service, UPS
08.2019 - 12.2019
Manager/Waster Characterization Specialist
Stericycle Environmental Solutions
03.2012 - 08.2019
MBA - Leadership
Adams State University
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