Michael Doughten
Elwood,NJ
Summary
Dynamic Authorization Specialist at Option Care Enterprises with exceptional organizational skills and a patient-focused approach. Successfully optimized workflow processes and consistently exceeded productivity targets in processing authorizations. Adept at relationship building and effective communication, ensuring timely updates and documentation for prior authorizations, enhancing overall patient care.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Authorization Specialist for Chronic Therapy
Option Care Enterprises
10.2000 - Current
- Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Contributed to team goals by consistently meeting or exceeding individual productivity targets for processing authorization requests.
Skills
- Organizational skills
- Billing processes
- Multitasking
- Patient-focused care
- Relationship building
- Patient chart maintenance
- Patient scheduling
- Scheduling appointments
- Verbal and written communication
- Patient education
- Patient confidentiality
- HIPAA compliance
- Prior authorization processing
- Appointment scheduling
- Effective communication skills
- Authorizations
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving abilities
- Excellent communication
- Reliability
- Task prioritization
- Interpersonal skills
- Customer relationship management
- Claims management
- Confidentiality
- Insurance verification
- Telephone etiquette
- Account management
Certification
New Jersey Pharmacy Technician License
# 28RW02870000 Exp 8/31/2026
Timeline
Authorization Specialist for Chronic Therapy
Option Care Enterprises
10.2000 - Current
Similar Profiles
Maliktica AustinMaliktica Austin
Certified Nursing Assistant at Sonas Home Health Care/ Care option for kidsCertified Nursing Assistant at Sonas Home Health Care/ Care option for kids
Lovin P. JohnsonLovin P. Johnson
Clinical Pharmacist at Option CareClinical Pharmacist at Option Care
Retha Dominique AustinRetha Dominique Austin
Senior Manager, Operations at Option Care HealthSenior Manager, Operations at Option Care Health
Linden BryantLinden Bryant
Cashier at ShopRiteCashier at ShopRite
Kaylee WaldenKaylee Walden
Nanny at The Henderson FamilyNanny at The Henderson Family