Michael Dunn
Ames,IA
Summary
Professional with solid experience in customer service and hospitality. Skilled in efficient task management, cleanliness, and providing a welcoming environment for guests. Strong team collaborator, adaptable and focused on achieving high quality results. Reliable, attentive, and maintain excellent communication skills.
Overview
5
5
years of professional experience
Work History
Floor Staff Member
Raygun
08.2025 - 01.2026
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Operated cash register, processing transactions accurately and efficiently. Closed registers and learned all skills according.
Sales Manager
R3 Roofing and Exteriors
08.2024 - 06.2025
- Learned to keep composure under any situation
- Adopted a proactive approach focused on client desires.
- Mastered conversational skills to ensure continuous and positive interactions.
Mac Expert
Ronis Mac Bar
09.2024 - 05.2025
- Operated point-of-sale system to process customer orders efficiently.
- Maintained cleanliness and organization of dining and kitchen areas.
- Handled fast paced food service
Waterloo Leisure services
05.2024 - 08.2024
- Performed maintenance and construction activities for City infrastructure.
- Maintained and landscaped public parks.
- Coordinated efficient preparations for city.
YMCA
03.2023 - 08.2023
- Supervised daily activities of 20-30 children.
- Created engaging activities tailored for children.
- Coordinated effectively with staff and coworkers to ensure cohesive group interactions.
Hy-Vee
03.2021 - 02.2022
- Demonstrated versatility by adapting to different roles in aisles online, produce, cashiering, and customer service.
- Consistently met customer needs through effective communication and calm demeanor.
Education
International Baccalaureate -
Waterloo West High School
01.2025
Marketing and Design Student
Iowa State University
Ames, IA05-2028
Skills
- Profound leader
- Team Leadership
- Excellent public speaker
- Hard worker
- Sales expertise
- Task delegation
- Customer service
Extracurricular Activities
Sigma Chi Fraternity, President, 08/01/23, Present Cross Country, Team Captain, 08/01/21, 09/01/22 Wrestling, Starter Varsity Wrestler, 10/01/22 Tri-M Music Honor Society, President, 08/01/20, 03/01/23 Guitar Business, Owner, 08/01/23, Present
Timeline
Floor Staff Member
Raygun
08.2025 - 01.2026
Mac Expert
Ronis Mac Bar
09.2024 - 05.2025
Sales Manager
R3 Roofing and Exteriors
08.2024 - 06.2025
Waterloo Leisure services
05.2024 - 08.2024
YMCA
03.2023 - 08.2023
Hy-Vee
03.2021 - 02.2022
International Baccalaureate -
Waterloo West High School
Marketing and Design Student
Iowa State University
Awards
Julio A. Varela Outstanding Associate Chapter Systems Award, True North Leadership Certificate