Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Duval

Chicopee ,MA

Summary

Dynamic and results-oriented professional with a proven track record in law enforcement with the City of Chicopee Police Department. Skilled in crisis intervention and deescalation, demonstrating integrity and relationship building. Achieved a reduction in criminal activity through proactive policing. Excelled in planning and coordination, ensuring operational efficiency across diverse roles.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Police Officer

City of Chicopee Police Department
05.2018 - Current
  • Answered emergency calls for help from citizens and business owners.
  • Addressed urgent requests delivering necessary help to those in need.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.

Vehicle Operator

United States Air Force Reserve
12.2014 - 03.2023
  • Demonstrated flexibility in adapting to various vehicle types, learning new routes quickly for optimal efficiency.
  • Conducted pre-trip inspections to proactively identify potential maintenance issues before they impacted performance or safety.
  • Developed strong communication skills through daily interactions with passengers, dispatchers, and supervisors.
  • Managed teams of drivers, shift schedules and reservation calendars.
  • Maximized operational efficiency through effective time management strategies that ensured punctual pick-ups and dropoffs.

Machine Operator Assembler

EIS Wire
02.2017 - 03.2018
  • Complied with safety standards to prevent machinery accidents and personnel injuries.
  • Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
  • Sustained high levels of accuracy in assembly tasks, resulting in fewer defects and returns from customers.

Education

High School Diploma -

Chicopee High School
Chicopee, MA

Criminal Justice

Holyoke Community College
Holyoke, MA

Skills

  • Integrity and honesty
  • Relationship building and management
  • Patience and empathy
  • Planning and coordination
  • Crisis intervention and deescalation
  • Physical fitness
  • Self-defense techniques

Certification

  • Springfield Police Academy, SFPD, 2018
  • Crisis intervention training, BHN, 2019
  • Advanced armed vehicle defense, VIGR, 2024

Timeline

Police Officer

City of Chicopee Police Department
05.2018 - Current

Machine Operator Assembler

EIS Wire
02.2017 - 03.2018

Vehicle Operator

United States Air Force Reserve
12.2014 - 03.2023

High School Diploma -

Chicopee High School

Criminal Justice

Holyoke Community College

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Michael Duval