Summary
Overview
Work History
Education
Skills
Websites
Timeline
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MICHAEL EBELE

Charlotte,NC

Summary

. Certified (AGILE) Scrum Master

· Certified Scrum Product Owner- (CSPO)

· Certified Project Management Professional (PMP)

· Service now SAP

· Certified ITIL foundation: Version 4

Overview

7
7
years of professional experience

Work History

Project Manager/Scrum Master

Blue Cross Blue Shield Of NC
Durham, NC
02.2021 - Current
  • I develop strategies to reduce project costs (same costs but allowing for more projects) and increase project success rate from 50% to 75% by initiating a two-phase project selection process.
  • Manage project(s) and project resources throughout the entire Software Development Life Cycle and manage Scrum teams as needed.
  • Engage business stakeholders to identify and incorporate business owned project tasks and dependencies
  • Successfully engage in multiple initiatives simultaneously
  • Provides regular and timely Project status updates to project team and leadership as needed to ensure Projects are meeting the agreed-upon timeline
  • Create strategies for risk mitigation and contingency planning.
  • Ensures projects are on schedule and deadlines are met.
  • Manages project budget and forecast
  • Directs and oversees project team and manages conflicts within the group.
  • Efficiently identifies, escalates, and solves project issues.
  • Demonstrates leadership.
  • Responsible for change/communication management and weekly updates reporting to stakeholders and PMO concerning project progress.
  • Ability to drive strategic projects to completion on time and in scope.
  • Facilitate open communications between technical teams and the senior board.
  • Arbitrate issues arising from project work
  • Create useful working relationships with all members of the projects.
  • Gathering, analyzing, and disseminating information to the team in order to maintain project progress.
  • Reduce complex problems too easily understood narratives and informational materials (drawings, infographics, presentations, etc.)
  • Evaluate and document alternatives that will provide the most effective solutions to business problems.
  • Define and document business requirements for moderate-to-complex projects.
  • Deliver Business Process Design & Use Cases documentation for a variety of projects.
  • Identify, propose and influence IT solutions to moderate-to-complex business problems.
  • Negotiate requirements and deliverables with the client.
  • Perform user acceptance and application testing.
  • Participate in project scoping and estimation.
  • Anticipate client concerns and questions.
  • Provide timely and professional client-focused communications.
  • Prepare or review test plans and perform quality reviews of test results.
  • Provide consulting in information security technology alignment to the client to identify and satisfy the business needs.
  • Review designs and technical specification documents for alignment with business solution.
  • Strong interest and knowledge of Business analysis and ability to resolve complex IT-related problems
  • Ability to thrive in a dynamic and fast-paced environment with the ability to prioritize competing deliverables due to changing timelines.
  • Working with the IT team members to coordinate daily tasks and lead daily scrum.

Project Manager/Scrum Master

Medical City Healthcare
Dallas, TX
04.2018 - 01.2021

Scrum master for two unique scrum teams responsible for two varying technology products. Responsible for all aspects of scrum process training, including but not limited to sprint planning, daily stand-ups, sprint reviews, user story refinement, and sprint retrospectives.

  • Point of contact and subject matter expert on our EMT team applications.
  • Use of azure DevOps in project planning and tracking of our dev tasks.
  • Lead and facilitate Daily scrum ceremonies as well as grooming Features, stories, and tasks in Azure DevOps.
  • Train and coach cross-functional teams using azure DevOps across offshore teams.
  • Plan project road map and set requirement criteria.
  • Craft a vision and strategy based on input from customers, stakeholders, and internal staff team that can be clearly communicated to all levels of the organization.
  • Troubleshoot company pain points and issues to determine resolutions that lead to new fixes or projects
  • Determine and define project scope and objectives Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
  • Provide project updates on a consistent basis to various stakeholders about adjustments, and progress.
  • Coaching of Scrum techniques and artifacts (such as the definition of done, user stories, automated testing, backlog refinement).
  • Ensured effectiveness of all ceremonies: prepare and engage cross-functional teams, prepare, and engage Product Leadership Team.
  • Served as SCRUM Master in managing Daily standup, sprints, and addressing blockers.
  • Facilitated discovery and ensures the removal of roadblocks and promotes them in a timely and assertive way.
  • Maintained an awesome Scrum Room environment through digital tools like Jira and Confluence, identified team improvement opportunities, and looks for and applies best practices
  • Ensured team retrospectives brought about Agile working improvements.
  • Ensured the team is focused on sprint commitments and shields the team from distractions and hidden work.
  • Groomed backlogs and created dashboards for management view.
  • Assures there are no commitment changes during the Sprint., Collaborates with Leadership Teams to ensure team success.

Product Analyst/Scrum Master

American Mobile Healthcare
Roswell, GA
05.2015 - 04.2018
  • Worked with the Product Owner to gather business process data and requirement decisions as a product analyst.
  • Handle multiple projects across project teams simultaneously.
  • Drive discovery sessions to gather requirements from clients, while simultaneously guiding them on best practices and recommendations
  • Document the discovery as user stories, process flows, acceptance criteria, value maps, and the overarching project management plan. Lead the daily scrum ceremonies across 2 major SAFE teams for our UX improvement projects.
  • Lead our teams to successfully monitor our applications using Splunk and Grafana.
  • Collaborate with the Live operations team, QA, Engineering, and various partners to prioritize and coordinate efforts to deliver on schedule.
  • Tracks, maintain and report on various video localization projects.
  • Coach, facilitate, and maintain steady and beneficial Agile process methodologies for the teams, driving process, and transparency.
  • Communicate with the business around the team’s velocity and projects health while supporting the PMO in reporting on all teams' status.
  • Prepare and lead project plans, documentation, risk mitigation, and resource management as needed for cross-team initiatives and large projects/programs.
  • Resolve urgent issues and remove impediments for the team Lead and facilitated architecture and design of Single Page Applications and Micro-frontends.
  • Analyze and grant access rights for audits, risk & compliance assessment & audit responses using archer.
  • Managed & troubleshot multiple applications using SFDC (salesforce) and ITIL framework on L3.
  • Troubleshooting of incidents using Splunk & violet support tool to drive solutions from the Splunk logs.
  • Reviewed surveys to improve chatbox and automate UX.
  • Additional other duties and responsibilities, as assigned.
  • Use of sales cloud for storage and infrastructure.

Managed multiple project teams over, 10 developers and vendor teams ensuring we meet the delivery.

Education

Master of Science - Computer Science

University Of Lagos
Lagos
03.2011

Skills

    7 years Project Manager/Scrum Master with the following exceptional experience

    Proficient in MS Word, MS Excel, MS Project, MS PowerPoint, Visio, JIRA or TFS

    Customer-driven and a team player, with strong interpersonal and customer interface skills

    Excellent organizational and analytical skills, process and detailed oriented, a self-starter who is highly motivated to obtain goals/results

    Excellent communication/presentation skills, both oral and written, and tailor communication to various levels of the organization

    Ability to interact professionally with a diverse group of executives, managers, and subject matter experts

    Ability to work in a fast-paced changing environment while coordinating multiple complex projects simultaneously

    Expert in producing clear and concise project documentation

    Effectively manages client expectations and escalations

    Ability to work either independently or as part of a larger team

    Ability to work under minimal direction

    Ability to think logically in solving assigned problems and to present recommendations with clarity in written and graphic form

    Experience in leading, and managing technical professionals

    I have strong interpersonal skills including team building, coaching, and mentoring

Timeline

Project Manager/Scrum Master

Blue Cross Blue Shield Of NC
02.2021 - Current

Project Manager/Scrum Master

Medical City Healthcare
04.2018 - 01.2021

Product Analyst/Scrum Master

American Mobile Healthcare
05.2015 - 04.2018

Master of Science - Computer Science

University Of Lagos
MICHAEL EBELE