. Certified (AGILE) Scrum Master
· Certified Scrum Product Owner- (CSPO)
· Certified Project Management Professional (PMP)
· Service now SAP
· Certified ITIL foundation: Version 4
Scrum master for two unique scrum teams responsible for two varying technology products. Responsible for all aspects of scrum process training, including but not limited to sprint planning, daily stand-ups, sprint reviews, user story refinement, and sprint retrospectives.
Managed multiple project teams over, 10 developers and vendor teams ensuring we meet the delivery.
7 years Project Manager/Scrum Master with the following exceptional experience
Proficient in MS Word, MS Excel, MS Project, MS PowerPoint, Visio, JIRA or TFS
Customer-driven and a team player, with strong interpersonal and customer interface skills
Excellent organizational and analytical skills, process and detailed oriented, a self-starter who is highly motivated to obtain goals/results
Excellent communication/presentation skills, both oral and written, and tailor communication to various levels of the organization
Ability to interact professionally with a diverse group of executives, managers, and subject matter experts
Ability to work in a fast-paced changing environment while coordinating multiple complex projects simultaneously
Expert in producing clear and concise project documentation
Effectively manages client expectations and escalations
Ability to work either independently or as part of a larger team
Ability to work under minimal direction
Ability to think logically in solving assigned problems and to present recommendations with clarity in written and graphic form
Experience in leading, and managing technical professionals
I have strong interpersonal skills including team building, coaching, and mentoring