Michael Edwards
Benicia,CA
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
17
17
years of professional experience
Work History
Account Manager
HETNET Wireless
07.2023 - 01.2024
- Managed client needs across departments, ensuring seamless communication and project execution
- Coordinated internal scheduling, proposals, and compliance, streamlining project workflows
- Resolved client complaints and issues, enhancing customer satisfaction and retention
- Oversaw material acquisition and AHJ permitting, maintaining project timelines and budget
- Led cross-departmental teams to foster positive client relationships and achieve project goals
- Provided empathetic client support, turning complaints into opportunities for improvement
- Mentored team members in effective client relationship management.
Project Manager, Construction/Site Acquisition Manager
AT&T Mobility
03.2011 - 03.2023
- Led end-to-end site development and construction for new builds, achieving 351 on-airs in 3 years
- Single Point of Contact for commercial power at AT&T Macro sites, ensuring seamless operations
- Managed fiber backhaul delivery, maintaining robust infrastructure connectivity for NorCal and Nevada
- Tracked and communicated program metrics, driving efficient production and budget management
- Developed market standards to align vendor processes, enhancing decision-making and project volume
- Managed 15+ vendor relationships, coordinating diverse aspects including concrete enclosures, generators, design, site acquisition, and decommissioning.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Enhanced project delivery times by streamlining communication channels between development and operations teams.
Public Works Coordinator
AT&T Wireline
03.2007 - 03.2011
- Developed detailed work plans, schedules, and project estimates, ensuring timely project completion
- Liaised between AT&T OSP Construction and Engineering teams and local authorities, streamlining communication
- Interpreted tariffs impacting routine OSP engineering tasks, ensuring compliance with regulations
- Prepared legal agreements for new developments, relocations, and undergrounding projects, adhering to jurisdictional guidelines
- Negotiated and secured private property easements, facilitating smooth project execution.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Education
City College of San Francisco
San Francisco, CA06.1991
Skills
Project Management
Detail Oriented
Customer Engagement
Account Management
Teamwork and Collaboration
Project Scheduling
Project planning and development
Project tracking and Monitoring
Stakeholder Relations
Construction management
Schedule Management
Purchasing and procurement
Timeline
Account Manager
HETNET Wireless
07.2023 - 01.2024
Project Manager, Construction/Site Acquisition Manager
AT&T Mobility
03.2011 - 03.2023
Public Works Coordinator
AT&T Wireline
03.2007 - 03.2011
City College of San Francisco
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