Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Micael Eggleston

Waterbury,CT

Summary

Dedicated professional with extensive experience as a School Bus Driver at Durham School Bus Services, ensuring student safety through effective behavior management and thorough vehicle inspections. Known for dependable communication and fostering positive relationships, I excel in maintaining high standards of safety and service while promoting a respectful environment for students.

Transportation professional with steadfast commitment to safety and punctuality. Adept at managing student behavior and ensuring adherence to safety regulations. Known for fostering positive relationships with students, parents, and staff while adapting to changing schedules and routes.

Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

22
22
years of professional experience

Work History

School Bus Driver

Durham School Bus Services
01.2008 - 06.2023
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.

Counselor

Family and Children's Aid of Danbury
10.2007 - 11.2008
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
  • Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.

Client Support Coordinator

Family Options Inc.
11.2001 - 04.2007
  • Monitored client feedback for continuous improvement opportunities within the support team''s processes and procedures.
  • Served as the primary point of contact for key accounts, fostering long-lasting partnerships built on trust and reliability.
  • Provided comprehensive support during product launches, assisting in seamless onboarding experiences for new clients.
  • Maintained a high level of client satisfaction by anticipating potential challenges and providing proactive support to address them effectively.
  • Implemented effective communication strategies that facilitated strong relationships between clients and internal teams.
  • Managed high-pressure situations with clients, maintaining a calm demeanor and professional attitude throughout the resolution process.
  • Facilitated knowledge-sharing sessions among team members, promoting continuous learning and development within the support department.

Education

GED -

Wilby High School
Waterbury, CT

Skills

  • Dependable and reliable
  • Effective communication skills
  • Safety-focused
  • Safe driving practice
  • Punctuality
  • Vehicle inspections
  • Pre-trip inspections
  • Safe driver training
  • Vehicle systems maintenance
  • Wheelchair lift operation

Interests

  • Youth Development Programs
  • Fundraising Events

Timeline

School Bus Driver

Durham School Bus Services
01.2008 - 06.2023

Counselor

Family and Children's Aid of Danbury
10.2007 - 11.2008

Client Support Coordinator

Family Options Inc.
11.2001 - 04.2007

GED -

Wilby High School

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