Michael E. Harris, Jr
Danville,VA
Summary
Dynamic, results-driven professional committed to teamwork and innovation. Extensive hands-on experience in emerging technologies, paired with a passion for continuous improvement and excellence. Expertise in identifying opportunities for technological enhancements and implementing impactful solutions that drive productivity. Proven ability to adapt swiftly in fast-paced environments while leveraging cutting-edge tools and methods to solve complex challenges.
Overview
12
12
years of professional experience
Work History
Cashier
Virginia ABC
08.2023 - 05.2024
- Ring up customers; Face and stock Bottles of liquor on the shelves.
- Phone: (434) 290-3360
Crew Member
Danville Stadium Cinemas
05.2022 - 01.2023
- Vending Concessions such as Popcorn, Pizza, and Nachos; Selling Movie Tickets; Cleaning the Theater
- Phone: (434) 792-2989
Customer Service Agent
Results Company
09.2020 - 11.2021
- Review medical claims status for medical practitioners over the phone. Work-From-Home Position due to Covid-19.
- Phone: (276) 352-4346
Cashier
Dunham’s Sports
05.2019 - 08.2020
- Perform duties such as greeting and ringing up customers for their purchases. Processes apparel freight and janitorial duties such as recovering store shelves, drink machines and cleaning the bathrooms, floors, and etc.
- Phone: (434) 799-5897
Customer Service Agent
Telvista
01.2017 - 03.2018
- The first 9 months of the Job - Chat Agent - Managing customer accounts and answering questions Customers may have about their wireless accounts in a Chatroom format. Solving problems and making recommendations based on the issue at hand.
- Last 4 months - Customer Service Telephone Agent - Managing customer accounts and answering questions customers may have about their cable/internet/telephone accounts in a call center environment. Solving problems and making recommendations based on the issue at hand, as well as upselling products based on the issue at hand.
Crew Member
Mcdonald’s
04.2012 - 01.2014
- Responsibilities varied between cooking fries and burgers, taking orders on front counter, and store maintenance.
- Phone: (434) 799-5897
Education
Degree - Graphic Imaging
03.2016
- Graduated with a degree in Graphic Imaging. Have made brochures, Calendars, Posters, and Book covers
- Phone: (434) 797-2222
Skills
- Proficient in computer operations
- Clear and concise communication
- Effective conflict resolution
- Digital Illustration
- Experienced with Clip Studio Paint
- Analytical reasoning
- Audio editing
- Proficient in video editing
- Voice acting direction
- Versatile acting range
- Voiceover technique
- Character design and Color theory
Accomplishments
- Directed a team of voice actors for 3 different projects, one of which was a paid opportunity.
- Lead the design of several characters for an upcoming animated series.
- Resolved product issue through consumer testing.
LANGUAGES
English
Interests
- Drawing and Painting
- Digital Art and Animation
- Graphic Design
- Watching Movies and TV Shows
- Music
- Video Gaming
- Strategy Card Games
- Creating digital artwork using software like Photoshop, Illustrator, or Clip Studio Paint
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Cashier - Virginia ABC
08.2023 - 05.2024
Crew Member - Danville Stadium Cinemas
05.2022 - 01.2023
Customer Service Agent - Results Company
09.2020 - 11.2021
Cashier - Dunham’s Sports
05.2019 - 08.2020
Customer Service Agent - Telvista
01.2017 - 03.2018
Crew Member - Mcdonald’s
04.2012 - 01.2014
Danville Community College - Degree, Graphic Imaging