Traveled extensively throughout 15 countries in Europe and Latin America I have lived in Spain, Mexico, and Brazil long enough to fully immerse myself in their culture, learning their language, and gaining new perspectives that I believe directly translate to building quality relationships in personal and professional life
Michael Elmore
St. Petersburg
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
5
5
years of professional experience
Work History
Bartender
Nighthawks Lounge
08.2024 - 10.2024
- Expanded my prior bartending knowledge and skills in a high quality craft cocktail focused bar.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender/Bar back
Allgood Lounge
01.2020 - 10.2024
- Served high customer volumes during special events, nights, and weekends averaging personal sales between $1,000 to $3,000 per night
- Worked 6-12 hours at a time anywhere from 4pm-5am
- Increased customer satisfaction by providing high quality cocktails to customers' preferences
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender/Server
Hotel Indigo Athens
01.2023 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Provided a welcoming and memorable experience for hotel guests, adhering to Hotel Indigo's standards and goals
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Collaborated with team members to create new spring beverage menu
Education
Bachelor of Arts - Spanish, Latin American Studies Minor
University of Georgia
Athens, GA05.2022
Skills
- Time Management
- Customer Service
- Strong Memory
- Teamwork
- Highly reliable
- Strong multitasking
- Clear and effective communication
- Engaging personality
- Responsible alcohol service
- Handling difficult customers
- Fluency in Spanish
- Conversant in Portuguese
Interests
Timeline
Bartender
Nighthawks Lounge
08.2024 - 10.2024
Bartender/Server
Hotel Indigo Athens
01.2023 - 07.2023
Bartender/Bar back
Allgood Lounge
01.2020 - 10.2024
Bachelor of Arts - Spanish, Latin American Studies Minor
University of Georgia
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