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Michael Enwiya
Streamwood,IL
Summary
*Looking to relocate to any of the following states:
South Carolina, North Carolina,
Texas, Arizona, Tennessee, Kentucky,
*A position within a progressive and opportunity-oriented organization that promotes from within. I enjoy developing close client relationships all while providing great customer service.
*Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
*Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Delivery Driver
Amazon
Arlington Heights, IL
11.2025 - Current
- Implemented best practices for fuel management, reducing overall operational costs.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Step Van and Electric Van Experience
- Never received any Driving Violations
- Average a pace of 43 stops an hour
Mattress Delivery Driver (DOT Regulated)
American Star Mattress
Waco, TX
01.2025 - 10.2025
- Delivered mattresses and accessories efficiently, ensuring timely arrivals to customer locations.
- Maintained accurate delivery logs and inventory records for effective route management.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
- Collaborated with warehouse staff to streamline loading processes and enhance productivity.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
Tire Technician
Southern Tire Mart
Waco, TX
04.2024 - 10.2024
- Performed tire installations and rotations efficiently, ensuring optimal vehicle performance.
- Diagnosed tire issues and provided effective solutions to enhance customer satisfaction.
- Operated tire mounting and balancing equipment to maintain high service standards.
- Expanded technical knowledge by staying current on industry trends, technology advancements, and best practices.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
Delivery Driver (DOT Regulated)
FedEx
Waco, TX
07.2023 - 02.2024
- Collaborated with warehouse staff to coordinate loading and unloading processes effectively.
- Resolved customer inquiries and concerns professionally, enhancing service satisfaction.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Delivered packages to customer doorsteps and business offices.
- Verified accuracy of all deliveries against order forms.
- P1000 Driving Experienced
Delivery Driver
Road Toad Logistics (Amazon)
Buda, TX
10.2021 - 06.2023
- Responsibilities
- Managed inventory during deliveries, ensuring accuracy of orders and documentation.
- Utilized GPS technology for route optimization and enhanced delivery efficiency.
- Trained new drivers on safety protocols and company policies to ensure compliance.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Navigated delivery routes efficiently to ensure timely product arrival.
- Conducted vehicle inspections and maintained cleanliness for optimal performance.
- Completed on-time deliveries by choosing best and most efficient routes.
- Step Van and Electric Van Experience
- Never received any Driving Violations
- Average a pace of 43 stops an hour
Cashier
Delaware North
Austin, TX
02.2021 - 09.2021
- Processed transactions efficiently using POS systems, ensuring accurate cash handling.
- Maintained knowledge of product offerings to assist customers with inquiries and recommendations.
- Trained new staff on checkout procedures and customer service best practices.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
- Collaborated with team members to maintain a clean and organized workspace for optimal efficiency.
Sales/Customer Service
Support Services Group
Austin, TX
08.2018 - 01.2021
- Responsibilities
- Data Entry, Calling Customers to tell them about new products and upsell them on the newest health supplements.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Salesman
Ezdetailer Premium Appearance Products
Orlando, FL
05.2016 - 11.2017
- Job Title: Product Demonstrator
- Responsibilities
- Traveled to over 40 different Costco locations nationwide demonstrating waterless car wash products. Eighteen months of consistent performance exceeding quota.
- Company went Out of Business
- Cultivated strong customer relationships through personalized service and product knowledge.
- Executed in-store promotions, increasing product visibility and customer engagement.
- Trained new sales team members on product features and effective selling techniques.
Package Handler
UPS
Palatine, IL
11.2014 - 03.2016
- Sorted and loaded packages onto delivery vehicles for efficient transport.
- Operated package scanning equipment to ensure accurate tracking of shipments.
- Collaborated with team members to optimize workflow and increase productivity.
- Maintained a clean and organized work environment to enhance safety standards.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
High School Diploma -
McHenry West
McHenry IL12-2013
No Degree - Acting And Modeling
John Robert Powers
Schaumburg, ILNo Degree - Acting, Arts
John Casablanca's School of Acting
Oak Brook, IL03-2014
Skills
- Valid Passport, Drivers License,
- Traveled to all 50 States and 4 Countries
- Photographic Memory,
- Ambidextrous,
- Project Management,
- Leadership & Team Management
- Customer Service
- Time Management & Organization
- Database Management,
Certification
TABC Certified, Food Handler Certified, CPR Certified, Forklift Certified
Timeline
Delivery Driver
Amazon
11.2025 - Current
Mattress Delivery Driver (DOT Regulated)
American Star Mattress
01.2025 - 10.2025
Tire Technician
Southern Tire Mart
04.2024 - 10.2024
Delivery Driver (DOT Regulated)
FedEx
07.2023 - 02.2024
Delivery Driver
Road Toad Logistics (Amazon)
10.2021 - 06.2023
Cashier
Delaware North
02.2021 - 09.2021
Sales/Customer Service
Support Services Group
08.2018 - 01.2021
Salesman
Ezdetailer Premium Appearance Products
05.2016 - 11.2017
Package Handler
UPS
11.2014 - 03.2016
High School Diploma -
McHenry West
No Degree - Acting And Modeling
John Robert Powers
No Degree - Acting, Arts
John Casablanca's School of Acting