Michael Espinoza
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Sales Associate
Target
02.2023 - Current
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
- Reduced stock discrepancies by conducting regular audits and reconciling physical inventory with system data.
- Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
- Led a team of stock room associates, providing training and guidance on best practices for handling merchandise and maintaining cleanliness standards.
Electrical Apprentice
AkAY Electrical
04.2022 - 12.2022
- Enhanced safety measures by diligently following electrical codes and regulations during installations.
- Streamlined project timelines by effectively collaborating with senior electricians to complete tasks on schedule.
- Improved team efficiency by offering support in interpreting blueprints, schematics, and technical drawings for complex projects.
- Increased customer satisfaction by addressing concerns promptly and providing clear communication throughout the installation process.
- Demonstrated adaptability by working effectively in various settings such as residential, commercial, and industrial sites.
Sales Associate
Best Buy
10.2021 - 03.2022
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Maintenance Assistant
Rockefeller University
08.2021 - 12.2021
- Improved equipment efficiency by conducting routine maintenance checks and identifying necessary repairs.
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
- Reduced downtime by performing preventative maintenance tasks, extending the life of machinery and equipment.
- Assisted in troubleshooting complex mechanical issues, leading to faster resolution and minimized production delays.
- Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
Eddies Sweet Shop
Vito Citrano
03.2018 - 03.2020
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Newtown High School
Elmhurst, NY06.2020
Skills
- Sales Development
- Inventory Control
- Upselling
- Order Processing
- Cash Handling Accuracy
- Customer Service
- Time Management
- Reliable and Punctual
- Excellent People Skills
Videographer/photographer
I picked up a camera one day and i instantly fell in love with the process of getting better. I help a fitness center with social media content and events they have held.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Associate
Target
02.2023 - Current
Electrical Apprentice
AkAY Electrical
04.2022 - 12.2022
Sales Associate
Best Buy
10.2021 - 03.2022
Maintenance Assistant
Rockefeller University
08.2021 - 12.2021
Eddies Sweet Shop
Vito Citrano
03.2018 - 03.2020
High School Diploma -
Newtown High School
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