Michael Espinoza
Summary
Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Shift Leader / Food Server
Megg's Cafe
06.2015 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Seasonal Package Delivery Driver
United Parcel Service, UPS
11.2023 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Lifted, lowered, and carried packages typically weighing 50 pounds throughout regular course of delivery.
Linen Technician
Baylor Scott & White
09.2013 - 05.2015
- Optimized storage solutions for linens, maximizing space utilization within the facility.
- Enhanced customer satisfaction by maintaining accurate inventory levels and promptly fulfilling orders.
- Managed daily tasks efficiently while prioritizing urgent requests from clients or internal departments.
Education
Computer Programming
Texas State Technical College - Waco
Waco, TX05.2025
High School Diploma -
Temple High School
Temple, TX06.2013
Skills
- Positive Attitude
- Team Leadership
- Problem-Solving
- Debugging techniques
- Java proficiency
- SQL proficiency
- C# proficiency
- Python proficiency
- Teamwork and Collaboration
Languages
Spanish
Limited Working
Timeline
Seasonal Package Delivery Driver
United Parcel Service, UPS
11.2023 - 01.2024
Shift Leader / Food Server
Megg's Cafe
06.2015 - Current
Linen Technician
Baylor Scott & White
09.2013 - 05.2015
Computer Programming
Texas State Technical College - Waco
High School Diploma -
Temple High School