Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Shift Leader/Food Server
Waffle House
Greensboro, NC
12.2015 - 12.2023
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Monitored employee performance to ensure compliance with company policies and procedures.
Maintained an organized work environment by delegating tasks to staff as needed.
Assisted in training new employees on shift operations.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Server
Cracker Barrel
Clemmons, NC
02.2017 - 03.2018
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Personal Assistant
United Way of Forsyth County
Winston-Salem, NC
04.2014 - 09.2014
Greeted visitors in a professional manner and provided assistance with inquiries.
Maintained confidential files related to personnel records or other sensitive information.
Scanned documents into electronic format for storage in a secure database system.