Michael Espinoza
Los Angeles,CA
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
34
34
years of professional experience
Work History
Owner/Operator
Theater research group intl.
Irvine, California
02.2017 - 07.2024
- Design,manufacture,import,distribution
- Retail,wholesale (direct & internet)
- Training sales associates
- Providing merchandise on consignment to independent contractors
Logistics Coordinator
Napa wine storage & daily fulfillment
Napa, California
01.2010 - 05.2016
- Shipping & receiving (locally)
- Maintained precise inventory records
Gourmet Deli & Pizzeria Manager
New York Deli & pizzeria
Pinehurst, North Carolina
02.2002 - 09.2015
- Routine management duties
- Sandwich making,fresh salads daily
- Party platters & 4-6 ft. Party subs
- Catering prep.,delivery and services
- Inventory replenishment:ordering from sales reps
- Periodic cleaning of food prep surfaces and equipment as well as dining area
- Provide direction to 2-3 employees
Employed in Family Restaurant
Tu Tu bene restaurant
Queens, New York
08.1990 - 01.2001
- Host
- Food prep including but not limited to soup/salad/ appetizer
- Bussing tables
- Assist expediting
Education
Associate of Science - Cultural Anthropology
Marist College
Poughkeepsie, NY03-1999
Skills
- Mechanical recoveries
- Operations Management
- Budget Development
- Operations Oversight
- Full service restaurant background
- Menu development
- Customer Engagement
- Schedule Coordination
- Catering Coordination
- Labor and food cost control
- Food Service Background
- Customer service best practices
- Adaptable
- Shift Management
- Organization and prioritization
- Conflict resolution techniques
- Customer-Oriented
- Supervisory skills
- Supply Chain Management
Timeline
Owner/Operator
Theater research group intl.
02.2017 - 07.2024
Logistics Coordinator
Napa wine storage & daily fulfillment
01.2010 - 05.2016
Gourmet Deli & Pizzeria Manager
New York Deli & pizzeria
02.2002 - 09.2015
Employed in Family Restaurant
Tu Tu bene restaurant
08.1990 - 01.2001
Associate of Science - Cultural Anthropology
Marist College