Michael Esty
Foxborough,Massachusetts
Summary
Dependable professional with a background in mail delivery, front-of-house management, and outdoor service work. Recognized for vehicle operation, problem solving, and safety compliance. Focused on delivering consistent service and keeping daily operations on track.
Overview
5
5
years of professional experience
Work History
City Carrier
USPS, United States Postal Service
Dedham, Massachusetts
05.2023 - Current
- Delivered mail and parcels efficiently along assigned USPS city routes, ensuring timely delivery to customers.
- Sorted incoming mail in carrier case for delivery prep.
- Collected signatures for accountable mail and certified items, verifying receipt and enhancing delivery accountability.
- Followed USPS safety rules during walking and vehicle delivery.
- Provided professional customer service to postal customers and businesses, addressing inquiries and resolving issues to maintain satisfaction.
Manager
Beans and Seeds Cafe
Mansfield, Massachusetts
03.2022 - 05.2023
- Managed cafe operations at Beans and Seeds Cafe, supporting daily front-of-house service
- Oversaw cash handling, register balancing, and point-of-sale transactions to ensure financial accuracy
- Implemented customer service standards and addressed customer issues to enhance service quality.
- Tracked inventory levels for coffee beans, milk, and food supplies to maintain stock availability
- Enforced cleanliness standards across dining area, service counters, and preparation spaces
Landscape Worker
The Lawn and Pool Associates
Dedham, Massachusetts
11.2021 - 03.2022
- Operated mowers, trimmers, edgers, and blowers during daily landscape work.
- Maintained lawns, shrubs, and flower beds, enhancing aesthetics of lawn and pool properties.
- Prepared tools and equipment, ensuring efficient landscape service delivery.
- Removed debris, weeds, and poolside litter from work sites.
- Followed safety practices, minimizing risks around pools, equipment, and outdoor hazards.
Education
Bachelor of Science - Digital Communications And Media
Fitchburg State University
Fitchburg, MA08-2021
Skills
- Route navigation
- Route planning
- Safety compliance
- Endurance in delivery
- Customer service
- Time management
- Organizational skills
- Problem solving
Timeline
City Carrier
USPS, United States Postal Service
05.2023 - Current
Manager
Beans and Seeds Cafe
03.2022 - 05.2023
Landscape Worker
The Lawn and Pool Associates
11.2021 - 03.2022
Bachelor of Science - Digital Communications And Media
Fitchburg State University