Michael Exposito
Summary
Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator.
Overview
12
12
years of professional experience
Work History
Online Sales Assistant
The Pink Thistle
03.2023 - Current
- Researched and developed new products to meet customer demands.
- Analyzed sales data to identify trends and inform merchandising decisions for optimal results.
- Provided exceptional support during peak seasons, managing increased workload effectively without compromising service quality or response timeframes.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
Installation Engineer
EPS
10.2019 - 03.2023
- per installation electrical for new or existing buildings.
Online Shop Owner
The UglyDino
10.2020 - 03.2022
- Analyzed sales data regularly to identify trends, adapt strategies, and optimize store performance over time.
- Utilized various analytics tools to track customer behavior and optimize website layout.
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Did Live online sales to interact with customers.
Jack of All Trades
Rapid Engineering
06.2015 - 10.2020
- Adhered to quality assurance, performance and compliance standards.
- Inspected tools and equipment to maintain safety and efficiency.
- Improved customer satisfaction by efficiently addressing and resolving issues in a timely manner.
- Drove company trucks carrying materials and equipment from warehouse to sites.
Machine Operator
Gentex
02.2012 - 07.2015
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Maximized resource utilization through efficient scheduling of machines'' run time while minimizing changeover times.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Kept detailed production records and identified hold-ups.
Sales Floor Associate
The Home Depot Inc
03.2012 - 02.2013
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
- Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
Education
GED -
Dixie Hollins Adult Education Center
St.Pete , FL09.2011
Skills
- Shipping management
- Sales expertise
- Digital marketing knowledge
- Online Marketing
- Client Relationship Development
- Strong salesmanship
Timeline
Online Sales Assistant
The Pink Thistle
03.2023 - Current
Online Shop Owner
The UglyDino
10.2020 - 03.2022
Installation Engineer
EPS
10.2019 - 03.2023
Jack of All Trades
Rapid Engineering
06.2015 - 10.2020
Sales Floor Associate
The Home Depot Inc
03.2012 - 02.2013
Machine Operator
Gentex
02.2012 - 07.2015
GED -
Dixie Hollins Adult Education Center