Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Michael Falchi

Green Cove Springs,FL

Summary


Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing, configuring and monitoring complex systems and infrastructures. Offering successful career history comprising more than 20 years.

Overview

7
7
years of professional experience

Work History

Systems Engineer

Exactech
01.2022 - Current
  • Verified compliance with applicable performance metrics and compatibility expectations.
  • Implemented networking and server changes to meet client budgets and needs.
  • Conducted end-user reviews for modified and new systems.
  • Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
  • Optimized networked software and operating systems by applying updates and patches.
  • Completed software updates and assessed security patches for optimized computer use.
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Managed use of various types of databases and configured, installed and upgraded new ones.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Oversaw development and maintenance of organization computer systems and intranet.
  • Wrote and maintained custom scripts to increase system efficiency and performance time.
  • Managed and monitored installed systems for highest level of availability.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Designed and implemented system security and data assurance.
  • Developed strong communication and organizational skills through working on group projects.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Passionate about learning and committed to continual improvement.

System Engineer

FIS Jefferies
01.2019 - 01.2022
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Verified compliance with applicable performance metrics and compatibility expectations.
  • Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
  • Optimized networked software and operating systems by applying updates and patches.
  • Completed software updates and assessed security patches for optimized computer use.
  • Implemented networking and server changes to meet client budgets and needs.
  • Conducted end-user reviews for modified and new systems.
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Managed use of various types of databases and configured, installed and upgraded new ones.
  • Wrote and maintained custom scripts to increase system efficiency and performance time.
  • Oversaw development and maintenance of organization computer systems and intranet.
  • Managed and monitored installed systems for highest level of availability.
  • Designed and implemented system security and data assurance.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.

Education

Associate of Arts - Computer Electronics

CLC
Paramus, NJ
06-1996

Skills

  • Infrastructure design and implementation
  • Software specifications evaluation
  • Experience with virtualization solutions
  • Cloud technology implementation
  • Hardware systems integration
  • Virtualization technology proficiency
  • Proficient in enterprise software deployment and monitoring solutions

Software

Intune

Azure

VSphere

Entra

SCOM

Veeam

Office365

Timeline

Systems Engineer

Exactech
01.2022 - Current

System Engineer

FIS Jefferies
01.2019 - 01.2022

Associate of Arts - Computer Electronics

CLC

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