Michael Thordson
Las Vegas,NV
Summary
Experienced and certified IT professional with a proven track record in network engineering, system administration, and technical support. Skilled in configuring, troubleshooting, and optimizing network infrastructure to ensure seamless operations. Proficient in WAN/LAN management, routing protocols, VLAN configuration, and network security measures. Strong analytical and problem-solving abilities with a commitment to delivering high-quality solutions. Demonstrated ability to collaborate effectively with cross-functional teams and adapt to evolving technological landscapes.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Systems Engineer
Velociti Inc, Contracted To Cox Communications
11.2022 - 04.2024
- Proficiently configured VMware and Goldmasteron Dell ESXi series servers, ensuring optimal performance and resource utilization within virtualized environments.
- Successfully configured Palo Alto 820 and 850 firewalls, implementing robust security measures to protect network infrastructure and data integrity.
- Demonstrated strong leadership skills by overseeing installation of network devices in existing networks, ensuring seamless integration and minimal disruption to operations.
- Installed and meticulously configured Windows OS on Dell r550 servers, guaranteeing reliable and efficient server functionality to support organizational objectives.
- Utilized monitoring tools such as SolarWinds and Cisco Prime to ensure network health and proactively identify issues.
Systems Engineer
Charter Communications, Spectrum
10.2021 - 11.2022
- Managed and maintained network infrastructure for over 800,000 access points nationwide, ensuring high availability and performance.
- Configured and optimized Cisco and Ruckus Layer 3 switches to support network operations at major venues such as Spectrum Center and Toyota Stadium.
- Utilized network monitoring tools such as CA Spectrum and Wireshark to diagnose and troubleshoot network issues.
- Collaborated with cross-functional teams to plan and implement technical infrastructure upgrades and enhancements.
- Provided expert technical support and resolution for network-related problems using ticketing software like Remedy and JIRA.
Network Integration Technician
Insight Global, Contracted To Vision Technology.
08.2020 - 02.2021
- Installed, configured, and maintained Cisco Wireless LAN Controllers and Brocade network switches for large-scale deployments at Clark County School District.
- Conducted site surveys and network assessments to optimize WiFi coverage and performance.
- Troubleshot network connectivity issues and implemented solutions to ensure uninterrupted service.
- Assisted in deployment of VOIP handsets, server upgrades, and other network devices to support organizational needs.
Network Technician
TEKsystems Inc, Contracted To MGM, Cosmopolitan
04.2018 - 03.2020
- Configured Cisco Catalyst switches and Wireless Access Points for major events at Las Vegas Festival Grounds, ensuring reliable network connectivity for attendees.
- Participated in property-wide network LAN device refresh projects at prestigious hotels like Mirage and Bellagio, contributing to enhanced network performance and security.
- Installed, terminated, and maintained network cabling infrastructure, adhering to industry standards and best practices.
Package Handler/Driver
United Parcel Service Inc
11.2016 - 04.2018
Certified Pest Control Technician
Various Companies
06.2015 - 11.2016
Cable TV Installation Technician
Prince Telecom
06.2014 - 01.2015
Education
Associate of Applied Science - Computer Networking And Telecommunications
ITT Technical Institute
Henderson, NVSkills
Cisco Certified Network Associate (CCNA)
Proficient in network design, implementation, and troubleshooting
Extensive experience in WAN/LAN infrastructure management
Expertise in VLAN configuration, trunking aggregation, and Spanning Tree protocols
Proficient in hardware installation, maintenance, and technical documentation
Society of Cable Telecommunications Engineers (SCTE)
Excellent problem-solving and analytical skills
Virtualization
Switches and routers
Certification
Cisco Certified Network Associate (CCNA) Society of Cable Telecommunications Engineers (SCTE) CCNP ENCOR - Cisco Certified Network Professional (in progress)
Timeline
Systems Engineer
Velociti Inc, Contracted To Cox Communications
11.2022 - 04.2024
Systems Engineer
Charter Communications, Spectrum
10.2021 - 11.2022
Network Integration Technician
Insight Global, Contracted To Vision Technology.
08.2020 - 02.2021
Network Technician
TEKsystems Inc, Contracted To MGM, Cosmopolitan
04.2018 - 03.2020
Package Handler/Driver
United Parcel Service Inc
11.2016 - 04.2018
Certified Pest Control Technician
Various Companies
06.2015 - 11.2016
Cable TV Installation Technician
Prince Telecom
06.2014 - 01.2015
Associate of Applied Science - Computer Networking And Telecommunications
ITT Technical Institute
U.S. Navy
U.S.S Mobile Bay CG-53
Torpedoman's Mate | Yokosuka, Japan
Honorably Discharged after completion of service
Military Experience
UNITED STATES NAVY
Torpedoman's Mate, U.S.S Mobile Bay CG-53, Yokosuka, Japan
Honorably Discharged after completion of service