Summary
Overview
Work History
Education
Skills
Fishing Guide Body Building
Timeline
Generic

Michael Farella

Port Chester,NY

Summary

Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues. Service-oriented driver with 30 years of experience delivering Arnold Bread to customers in Manhattan, N.Y. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver product on time.

Personal Trainer : During the COVID Pandemic, I became a Personal Trainer. A second career that proved to be a passion of mine.

Overview

32
32
years of professional experience

Work History

Bread Route Distributer

Bimbo Bakeries
09.1991 - 08.2023
  • Order bread for Supermarkets in New York City
  • Deliver
  • Created pricing schedules and determined discount rates
  • Delivered orders to customers to drive full satisfaction
  • Maintained positive relationships with customers to promote continued business opportunities
  • Operated delivery vehicles safely and efficiently
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns
  • Developed strong customer base through efficient and reliable service
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor
  • Communicated regularly with dispatcher for delivery route details and changes
  • Maintained records of sales and customer information to support accuracy
  • Processed customer payments and kept accurate financial records
  • Processed payments, made change, and provided receipts
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling
  • Implemented policies and procedures across warehouse and shipping platforms

Education

High School Diploma -

St. Helena Business High School
Bronx, New York
06.1983

Skills

  • Product Promotion Skills
  • Product and Service Knowledge
  • Services Promotion
  • Information Updates
  • Personal Trainer
  • Personal Training Techniques
  • Group and Individual Instruction
  • Strength and Conditioning
  • Health and Wellness
  • Health and Wellness Education
  • Good Nutrition Promotion
  • Fitness Evaluations
  • Individualized Training Programs
  • Weights and Equipment
  • Individual Trainings
  • Detailed Instruction
  • Customized Workout Plans
  • Teaching Exercises
  • Fitness Equipment Maintenance
  • Workout Improvement Techniques
  • Diet and Nutrition
  • Exercise Assistance

Fishing Guide Body Building

I surf case for Strip Bass !

I fish from Cape Cod to Montauk Long Island New York



Body Building and Personal Training.

I have worked at both hobbies since I was 15 years old. 

During the COVID pandemic, many people were contacting me 

to help them train, being that the gyms were closed.

This was something I really enjoyed and would love the 

opportunity to work in a gym. 




Timeline

Bread Route Distributer

Bimbo Bakeries
09.1991 - 08.2023

High School Diploma -

St. Helena Business High School

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Michael Farella