Achieved high customer satisfaction and loyalty through effective relationship management. Delivered expert construction material recommendations tailored to project needs. Conducted follow-up communications to ensure ongoing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Operations Manager
Precision Interior Products
Conroe, Texas
05.2025 - Current
Oversaw scheduling and tracking processes for construction material deliveries to clients.
Oversaw loading and delivery of materials, ensuring accuracy in quantities and specifications for builders.
Oversaw documentation and tracking of shipping and receiving information for windows, doors, and miscellaneous materials from multiple vendors.
Oversaw daily operations and task management for warehouse personnel to enhance efficiency and productivity.
Warehouseman
Precision Interior Products
Conroe, TX
11.2022 - 05.2025
Loaded products weighing up to 200 pounds onto box trucks and a flatbed for delivery.
Used bracing and strapping techniques to prevent load shifting or damage.
Put orders together and packed items for shipment, as well as communicating orders to shipping personnel.
Was responsible for operating powered lift trucks, pallet jacks, and forklifts in a safe and incident-free manner.
Was in charge of day-to-day customer service, as well as maintaining positive and long-term relationships with external customers and freight partners.
Quality Control Inspector
United States Marine Corps
Jacksonville, NC
11.2020 - 11.2022
Oversaw and mentored seventy team members, as well as facilitated daily service operations to increase equipment readiness.
Troubleshot and repaired engines, transmissions, pneumatic and electrical systems on multiple different military vehicles.
Pushed for operational changes that resulted in cost and man-hours savings.
Inspected damaged vehicles in order to estimate labor costs and parts costs in order to create cost analysis'.
Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
Delivered comprehensive inspections and operational status reports to commanders, ensuring effective mission execution.
Motor Vehicle Operator
United States Marine Corps
Jacksonville, NC
09.2017 - 11.2022
Certified to operate diverse vehicles, including air brake equipped models, with weight capacities ranging from 5,200 to 60,000 pounds.
Secured ammunition and hazardous material endorsements to ensure compliance with safety regulations.
Executed combat orders while overseeing personnel deployment in offensive, defensive, and retrograde operations.
Automotive Diesel Technician
United States Marine Corps
Jacksonville, NC
10.2014 - 11.2022
Oversaw and mentored seventy team members, as well as facilitated daily service operations to increase equipment readiness.
Troubleshot and repaired engines, transmissions, pneumatic and electrical systems on multiple different military vehicles.
Pushed for operational changes that resulted in cost and man-hours savings.
Inspected damaged vehicles in order to estimate labor costs and parts costs in order to create cost analysis'.
Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
Education
High School - undefined
Oak Ridge High School
Conroe, TX
01.2014
Skills
Team Leadership
Customer service
Customer relationship building
Strong attention to detail
Utilizing scanner systems
Schematics reading
Auto and engine diagnostics and repair
Electrical systems diagnostics and repair
Accomplishments
Operation Inherent Resolve Campaign Medal, Iraq
Navy Meritorious Unit Commendation Medal
Marine Corps Good Conduct Medal (awarded twice)
National Defense Medal
Global War on Terrorism Medal
Sea Service Deployment Medal (awarded three times)