Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
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Michael Felisme

Brooklyn,NY

Summary

Dedicated Night Porter with 8+ years of experience maintaining cleanliness and safety in buildings, seeking to contribute to a new opportunity. Committed to creating a welcoming environment for residents and guests during nighttime hours, I seek to leverage my extensive experience in a reputable establishment.

Overview

13
13
years of professional experience

Work History

Night Porter/Compactor

Amalgamated Warbasse Houses
10.2016 - Current
  • Conducted frequent inspections and performed necessary cleaning and maintenance tasks to ensure a welcoming environment.
  • Operated and maintained garbage compacting machinery during night shifts, ensuring efficient and safe waste processing.
  • Performed regular maintenance of grounds, amenities, building exteriors, and parking lots.

Shift Leader

Luke's Lobster
08.2014 - 11.2016
  • Executed daily cash drawer audits according to standard procedures.
  • Communicated, trained and promoted quality standards to team members
  • Assessed team performance to encourage productivity

Lead Busser

The Meatball Shop
02.2012 - 07.2014
  • Facilitated prompt service by efficiently cleaning and organizing tables.
  • Supported servers by delivering food and drinks, boosting dining experience.
  • Maintained readiness and presentation of front-of-house stations.

Telephone Interviewer

Central Market Research
11.2012 - 01.2014
  • Executed participant outreach calls for data collection in political polling and market research.
  • Maintained detailed records of responses and interactions in CRM systems, ensuring data integrity for analysis.
  • Evaluated survey data and delivered trend insights to management.

Education

High School - Academic Honors in Arts and Graphic Design

Clara Barton High School for Vocational Studies
BROOKLYN, NY
06.2007

Skills

  • Guest Relations/Customer Service Oriented
  • Fast learner
  • Problem-solving abilities
  • Excellent communication
  • Attention to detail
  • Understanding of hospitality operations
  • Graphic Design and Creative Writing

LANGUAGE

Haitian Creole - Fluent
Spanish - Conversational
French - Conversational

Timeline

Night Porter/Compactor

Amalgamated Warbasse Houses
10.2016 - Current

Shift Leader

Luke's Lobster
08.2014 - 11.2016

Telephone Interviewer

Central Market Research
11.2012 - 01.2014

Lead Busser

The Meatball Shop
02.2012 - 07.2014

High School - Academic Honors in Arts and Graphic Design

Clara Barton High School for Vocational Studies

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Michael Felisme