Sarahi Perez Parra
Tampa,FL
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
2
2
years of professional experience
Work History
Night Porter
College Town at Tampa
12.2022 - 08.2023
- Provided exceptional customer service at all times, resolving guest concerns quickly while making them feel valued as individuals.
- Demonstrated flexibility and adaptability by effectively handling unexpected situations or emergencies that arose during overnight shifts, minimizing disruption for guests.
- Streamlined communication between departments through accurate reporting of incidents, ensuring timely response from appropriate personnel.
- Supported management in achieving revenue goals by effectively handling guest inquiries for room upgrades or additional services.
Cashier
DD's Discount
10.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Home Health Aide
Aguilas Internationals Technical Institute
Tampa, FL03-2022
High School Diploma -
Leto High School
Tampa, FL05-2018
Skills
- Strong Work Ethic
- Patience and Empathy
- Guest Relations
- Team player attitude
- Customer Service
- Complaint Handling
- First Aid Training
- Flexibility
- Team Collaboration
- Organizational Skills
- Customer Satisfaction
- Computer Skills
- Excellent Communication
- Front Desk Operations
- Multitasking Abilities
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Night Porter
College Town at Tampa
12.2022 - 08.2023
Cashier
DD's Discount
10.2021 - 10.2022
Home Health Aide
Aguilas Internationals Technical Institute
High School Diploma -
Leto High School
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