Michael Felten
Genoa,NV
Summary
Self-motivated coordinator and communicator who brings proven leadership, organizational, and customer relations skills. Independently solves problems and able to engage and inspire. History retaining clients.
Overview
24
24
years of professional experience
Work History
Employment , Lead Case Manager/Associate Counselor
Covenant Hills Treatment Center
01.2019 - 07.2023
- Provide Case Management for clients with Substance Use and co-occurring disorder -Facilitated group therapy sessions -Conducted 1:1 counseling sessions -Provided case documentation -Facilitated client and family counseling sessions -Promoted to Lead Case Manager, April 2022 -Promoted to on-call administrator, January
- Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources
- Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations
Substitute Teacher
Fullerton Joint Union High School District
11.2016 - 01.2019
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance
Brea Olinda Unified School District
11.2016 - 01.2019
Orange Unified School District
11.2016 - 01.2019
- Provide daily classroom instruction and supervision at various sites for grades K-12 -California Commission on Teacher Credentialing 30-day substitute teacher permit
Community Improvement Coordinator
City of Claremont
Claremont, CA
10.2006 - 02.2016
- Managed and performed all City code enforcement activity -supervised one full-time officer and administrative assistant -managed cases, communicated/counseled residents to get voluntary compliance -conducted daily property inspections, reported/photographed, and enforced city codes -promoted from Officer to Coordinator in November 2010 -awarded City 2015 Employee of the Year -Team Captain, Team Claremont, Relay for Life
Program Manager
Assistive Technology
01.2010 - 01.2015
- Met with project stakeholders on regular basis to assess progress and make adjustments
- Interacted with customers and clients to identify business needs and requirements
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients
Junior High Sunday School teacher
Seekers Chapel
Fullerton, CA
01.2009 - 01.2013
- Planned and taught Bible-based curriculum to students
Program Manager
Independent Living Center
Claremont, CA
05.2005 - 10.2006
- Provided case management and advocated for people with disabilities -coordinated and conducted community outreaches -provided case documentation and wrote quarterly grant narratives
City Editor & Sports Editor/Staff Writer
Orange County Register, Irvine World News/Tustin News
Santa, CA
10.1999 - 05.2005
- Managed a four-person staff of reporters and photographers -designed layout, wrote, edited and planned news coverage on a weekly deadline -conducted research and interviews -planned coverage, reported, wrote and edited content on a weekly deadline -conducted research and interviews & designed layout of pages -wrote game stories and feature stories for professional, college and high school sports
Education
Master of Arts - Counseling
Concordia University Irvine
Irvine, CA12.2019
Bachelor of Arts - English: Teaching Preparation And Journalism
Chapman University
Orange, CA05.1998
Skills
- Office, Microsoft Outlook, Database/internet research, public speaking, interview techniques, certificate of completion of youth suicide & mandated reporter training modules, completed CPR and Basic First-Aid certifications
- Personal Experience
- Regular blood donor since 2007
- Completed hikes of Mt Whitney, Mt Baldy, Half Dome, Mt Baden-Powell, Alta Peak, Freel Peak, Job’s Sister and Job’s Peak
- Jury Foreman, People vs Mr Cervantes, State of California, 2023
Timeline
Employment , Lead Case Manager/Associate Counselor
Covenant Hills Treatment Center
01.2019 - 07.2023
Substitute Teacher
Fullerton Joint Union High School District
11.2016 - 01.2019
Brea Olinda Unified School District
11.2016 - 01.2019
Orange Unified School District
11.2016 - 01.2019
Program Manager
Assistive Technology
01.2010 - 01.2015
Junior High Sunday School teacher
Seekers Chapel
01.2009 - 01.2013
Community Improvement Coordinator
City of Claremont
10.2006 - 02.2016
Program Manager
Independent Living Center
05.2005 - 10.2006
City Editor & Sports Editor/Staff Writer
Orange County Register, Irvine World News/Tustin News
10.1999 - 05.2005
Master of Arts - Counseling
Concordia University Irvine
Bachelor of Arts - English: Teaching Preparation And Journalism
Chapman University
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