Michael f Gross
Johnson School Bu
Mequon,WI
2020
years of professional experience
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Work History
Sales Associate
- Helped customers find products and answered product questions.
- Kept sales floor neat and merchandise displayed clearly.
- Processed purchases quickly through point-of-sale systems.
- Worked with team members to meet sales goals and improve customer service.
Terminal Manager
6 Years 10 Months- Manager of an office staff of 3, 2 mechanics, and 38 drivers. In charge of hiring, training and firing of all employees. Responsible to regional manager and all local school district official
Operations and Compliance Manager
5 Years 7 Months- Responsible for operations and compliance for 11 locations of Johnson School bus and over 400 employees.
5 Years 5 Months
- Owned and managed school bus services, 40 buses and 65 employees serving Mequon-Thiensville, Wi. School
- At Partner in ownership, Mequon
Residential route manager
4 Months- Responsible for all residential drivers in my area. Left this job because managers from home office in Houston came up and required all 4 of us managers to work from open to close(5:00am to 7:30pm). All 4 of us managers left within a month of this decision). I have been told that the company has gone back to 2 managers opening and 2 managers closing like it was when I was hired.
- May 2021 May 2021
Education
Skills
Provided customer support.
Worked well with teams to complete shared tasks.
Managed time well across daily responsibilities.
Helped solve problems as they came up.
Handled multiple tasks at once.
Communicated clearly and respectfully with people.
Operated cash register during sales transactions.
Stocked shelves and processed incoming inventory.
Timeline
Terminal Manager
Johnson School Bus
12.2019 - 2025Read More
Operations and Compliance Manager
Johnson School Bu
05.2014 - 12.2019Read More
Alltran Bus Service
07.2009 - 12.2014Read More
Marquette University
Read More
Marquette University
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Residential route manager
Waste Management
01.1914 - 05.1914Read More
Sales Associate
O’Reilly
2026 - 2026Read More