Michael Finley
West Bloomfield,USA
Summary
ACCOMPLISHED DESKTOP ENGINEER WITH EXPERIENCE IMPLEMENTING AND MANAGING DESKTOP ENVIRONMENTS EFFECTIVELY PLANS INSTALLS CONFIGURES AND OPTIMIZES THE IT INFRASTRUCTURE TO CONSISTENTLY ACHIEVE HIGH AVAILABILITY AND PERFORMANCE.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Modern Workplace Technical Lead
KPMG
04.2022 - Current
- Leads design, implementation, and optimization of enterprise endpoint infrastructure ensuring alignment with business needs and architecture standards
- Modern workplace technology includes: Intune, MECM, Microsoft Azure Virtual Desktop, Windows, Copilot, Autopilot, Defender for Endpoint
- Translates architectural designs into technical implementation plans
- Provides technical reports during project phases to global, regional, and local IT organizations
- Participates in focus and working groups to develop company standards
- Coordinates technical deployment and rollout solutions as directed by Global, ITS
Senior User Endpoint Engineer
Beaumont Health
12.2019 - 04.2022
- Designed and maintained an enterprise desktop environment with endpoint solutions using MECM
- Overseeing software packaging, testing, scripting, inventory, distribution, patching, imaging, and health monitoring
- Directed Windows and Microsoft Apps upgrade cycles managing three monthly test groups and coordinating weekly patching meetings to resolve issues
- Developed custom reports with Microsoft Report Builder and SSRS, managed software distribution including monthly Google Chrome updates
- Created logic scripts and compliance tools using PowerShell, VBS, and batch files
IT Operations Manager
Michigan First Credit Union
02.2019 - 12.2019
- Supervised IT Operations team, managing hiring, training, work assignments, and performance reviews in line with company policies
- Led projects including new branch deployments, software rollouts, and technology refreshes
- Delivered performance metrics and status reports to track team and system performance
Senior Systems Administrator
Getronics
08.2018 - 02.2019
- Supported, administered, and maintained network and server infrastructure for the Detroit Pistons
- Managed SCCM environment, handling desktop image creation and deployment
- Automated Windows Server and Azure tasks using PowerShell scripting
Desktop/Systems Engineer
Michigan First Credit Union
05.2016 - 08.2018
- Designed and administered server hardware, operating systems, and virtualization
- Managed storage, Dell EMC, and data domain
- Developed SCCM environment, managing enterprise desktop infrastructure
Systems Administrator
Interactive Systems Group, Inc.
06.2015 - 05.2016
- Managed full IT infrastructure administration, serving clients
- Implemented and managed Windows-based installations
Enterprise Engineer/Team Lead
PCM Sales, Inc.
08.2014 - 06.2015
- Provided enterprise support for Active Directory, Windows Server, and network devices
- Led a team of engineers and technicians, offering guidance and client updates
Education
Bachelor of Science - Management, Computer Information Systems
Park University
Parkville, MO12-2015
Skills
- Endpoint Management
- Virtualization technologies
- Mobile device management
- Desktop Engineering
- MECM/SCCM
- Intune
- Azure Virtual Desktop
- Microsoft 365
- Windows 10/11
- Microsoft Azure
Certification
- Certified CyberOps Associate - Cisco
- EMC Certified Information Storage Associate (EMCISA v3) - Dell EMC
- Microsoft 365 Certified: Endpoint Administrator Associate - Microsoft
- MCITP/MCTS/MCSA - Windows Server 2008, Office 365 - Microsoft
- SNIA Certified Storage Professional (SCSP) - SNIA
- VCE Certified Converged Infrastructure Associate (VCE-CIA) - VCE
- VMware Certified Professional 6.0 - Data Center Virtualization (VCP6-DCV) - VMware
Timeline
Modern Workplace Technical Lead
KPMG
04.2022 - Current
Senior User Endpoint Engineer
Beaumont Health
12.2019 - 04.2022
IT Operations Manager
Michigan First Credit Union
02.2019 - 12.2019
Senior Systems Administrator
Getronics
08.2018 - 02.2019
Desktop/Systems Engineer
Michigan First Credit Union
05.2016 - 08.2018
Systems Administrator
Interactive Systems Group, Inc.
06.2015 - 05.2016
Enterprise Engineer/Team Lead
PCM Sales, Inc.
08.2014 - 06.2015
- Certified CyberOps Associate - Cisco
- EMC Certified Information Storage Associate (EMCISA v3) - Dell EMC
- Microsoft 365 Certified: Endpoint Administrator Associate - Microsoft
- MCITP/MCTS/MCSA - Windows Server 2008, Office 365 - Microsoft
- SNIA Certified Storage Professional (SCSP) - SNIA
- VCE Certified Converged Infrastructure Associate (VCE-CIA) - VCE
- VMware Certified Professional 6.0 - Data Center Virtualization (VCP6-DCV) - VMware
Bachelor of Science - Management, Computer Information Systems
Park University
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