As Operations Manager, I lead multiple teams overseeing roughly 150 hourly team members at any given time. I oversaw order filling departments to include online ordering and the shipping department to include online and LTL shipments. I worked closely with supervisor staff on multiple metrics to improve overall team production. Armed with the process knowledge, I mentored five to seven supervisors at any given time.
As a Supervisor, I contributed to the opening of the West Jefferson RSC. I oversaw the outbound teams and trained team members on equipment and job specific duties. During training and developing team members, I engaged and evaluated their performance while always putting safety as the number one priority.
Over ten years with the Illinois Army National Guard with 13 months serving overseas in Iraq. While active with the guard, I participated in training schools and leadership courses and have been selected for numerous awards for my service in Iraq and times in training.