MICHAEL FJELD
Hyde Park,UT
Summary
Results-driven warehouse and production supervisor who manages receiving, storage, picking, and loading with a focus on accuracy and safety. Coordinates labor, monitors productivity, and supports team performance while controlling costs, reducing damage, and meeting quality and compliance standards. Brings hands-on leadership and process improvement across operations.
Overview
19
19
years of professional experience
Work History
Warehouse Supervisor
Swire Coca-Cola
Logan, Utah
05.2023 - Current
- I lead daily warehouse operations to ensure products are received, stored, picked, and loaded safely, accurately, and efficiently. I supervise and develop employees, set clear expectations, promote accountability, and create an environment where employees are engaged and motivated to perform their best.
- I coordinate workflow, manage staffing and productivity, maintain inventory accuracy, reduce product damage and waste, control operating costs according to our budget goals, and make sure we meet company standards as well as safety standards.
OVERNIGHT STOCKER
WALMART
LOGAN, UT
07.2022 - 12.2022
- REMOVED ALL BOXES AND RELATED TRASH FROM SALES FLOOR AND PROCESSED THROUGH COMPACTORS. USED DOLLIES AND PALLET JACKS TO UNLOAD AND ORGANIZE MERCHANDISE FROM DELIVERY TRUCKS. ASSISTED CUSTOMERS BY FINDING ITEMS QUICKLY TO BOOST STORE SATISFACTION RATES. INSPECTED FLOOR DISPLAYS, NOTED MISSING ITEMS, AND IMMEDIATELY REPLENISHED MERCHANDISE.
PRODUCTION SUPERVISOR
SPARTRONICS
LOGAN, UT
10.2013 - 04.2022
- Managed plant operations and supervised SMT area. Ensured accuracy of daily reports, upheld quality standards, and executed 6S practices; operated Juki machines and adhered to IPC specifications.
CUSTOMER SERVICE AND IT SPECIALIST
CONVERGYS
LOGAN, UT
01.2011 - 06.2013
- ANSWERED INCOMING CALLS FROM CUSTOMERS HAVING ISSUES WITH INTERNET SERVICE, TROUBLESHOT ISSUES AND UPSOLD COMPANY PRODUCTS.
CUSTOMER SERVICE AND SALES
QWEST
LOGAN, UT
09.2007 - 06.2011
- HELPED CUSTOMERS WITH THEIR QWEST HOME INTERNET AND CELL PHONE SERVICE AND SOLD QWEST PRODUCTS. BECAME A SUBJECT MATTER EXPERT AND TOOK ESCALATED PHONE CALLS BEYOND ENTRY LEVEL REPRESENTATIVES AND TRAINED NEW REPS.
Education
HIGH SCHOOL DIPLOMA -
JM WEATHERWAX
05-1997
Skills
- I am familiar with lean manufacturing and maintaining production goals
- Familiar with quality standards and compliances related to the daily workmanship
- Have multiple years' experience handling phone escalations and sales
- Forklift operation
- Labor scheduling
- Order fulfillment
- Stock replenishment
- Process improvement
- Employee training
- Team leadership
- Problem solving
- Clear communication
Timeline
Warehouse Supervisor
Swire Coca-Cola
05.2023 - Current
OVERNIGHT STOCKER
WALMART
07.2022 - 12.2022
PRODUCTION SUPERVISOR
SPARTRONICS
10.2013 - 04.2022
CUSTOMER SERVICE AND IT SPECIALIST
CONVERGYS
01.2011 - 06.2013
CUSTOMER SERVICE AND SALES
QWEST
09.2007 - 06.2011
HIGH SCHOOL DIPLOMA -
JM WEATHERWAX