Michael Flemming
Harrisonburg,VA
Summary
Resourceful Student Manager known for high productivity and efficient task completion. Possess specialized skills in team leadership, conflict resolution, and program development. Excel in communication, adaptability, and problem-solving, ensuring seamless operational flow and positive outcomes in diverse educational settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Manager
Aramark
Harrisonburg, VA
09.2021 - Current
- Managed the hiring and onboarding process for new student employees, ensuring smooth transitions and proper training.
- Ensures student employees attend yearly orientations, as well as complete trainings required in the location (Kitchen Equipment Logs, Onboarding Checklists, Orientation, etc.).
- Assisted with food preparation and upheld safety standards, ensuring readiness for Q&A inspections.
- Gained proficiency in all dining stations, providing leadership and support where needed.
Shift Supervisor
Arby's Restaurant
Chesterfield, VA
10.2019 - Current
- Led opening and closing procedures as the sole manager on duty, ensuring smooth daily operations.
- Supervised and trained team members to uphold company policies, food safety, and customer service standards.
- Managed inventory and received truck deliveries, organizing stock for optimal efficiency.
- Resolved customer concerns and handled escalations to maintain satisfaction and store reputation.
Education
Some College (No Degree) - Hospitality Management
James Madison University
Harrisonburg, VASkills
- Customer service
- Employee training
- Orientation management
- Multitasking capacity
- Time management
- Team motivation
Certification
- ServSafe Certified - 11/30/2024
- TIPS Virginia Alcohol Seller - Server Training - 9/29/2023
References
References available upon request.
Timeline
Student Manager
Aramark
09.2021 - Current
Shift Supervisor
Arby's Restaurant
10.2019 - Current
Some College (No Degree) - Hospitality Management
James Madison University
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