Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Michael Florentine

Frankfort,IL

Summary

Highly motivated marketing student seeking to gain practical skills via an on-the-job experience in a sales-based role that will allow me to work closely with leadership on building relationships, leading customers through the selling process to close the deal.

Overview

3
3
years of professional experience

Work History

Operations Intern

Landauer
05.2024 - 08.2024
  • Studied with senior staff to develop deep understanding of team processes and full operational activities.
  • Handled administrative and data entry work for staff.
  • Promoted a positive work environment by being proactive in addressing concerns, offering assistance, and maintaining open lines of communication with colleagues.
  • Assisted in the preparation of reports highlighting operational successes and areas requiring further attention or improvement.

Golf Course Attendant

DeKalb Park District
09.2023 - Current
  • Worked to ensured daily financials of the golf shop were allocated correctly.
  • Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
  • Maintained accurate records of daily activities, such as sales transactions, tee time bookings, and incident reports.

Sales Associate

Austad’s Golf
01.2022 - 05.2022
  • Gained valuable experience by working under pressure to meet quotas
  • While also showing professionalism as if it were another day in the office
  • Lead customers through the sales process while gaining their trust in the process
  • Assisted customers with financing large capital purchases
  • Trusted in all key processes including opening and closing the store, closing the register, and balancing receipts.

Education

Major in Marketing -

Northern Illinois University
DeKalb, IL
12.2024

Major in Finance -

North Dakota State University
Fargo, ND

Skills

  • Process Improvement
  • Leadership
  • Adaptability
  • Microsoft Office Suite
  • Excellent Attention to Detail
  • Fast Learner
  • Structured Problem Solving
  • Team Player
  • POS Software
  • General Accounting Entries
  • Ability to multi-task
  • Problem solving

Additional Information

Member of Phi Kappa Theta Fraternity

  • Acted as Social chair for fraternity (May 2024 - present)
  • Acted as Recruitment chair for the fraternity (May 2024 - present)

Member of Financial Management Association

  • Acted as VP of Chapter Relations (September 2022 - April 2024)

Member of NIU's chapter of The National Society of Leadership and Success

Timeline

Operations Intern

Landauer
05.2024 - 08.2024

Golf Course Attendant

DeKalb Park District
09.2023 - Current

Sales Associate

Austad’s Golf
01.2022 - 05.2022

Major in Marketing -

Northern Illinois University

Major in Finance -

North Dakota State University

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Michael Florentine