Michael Foley

Seasoned Director of Retail Sales & Hospitality with 11 years of experience in customer service and hospitality at Ridge Vineyards, one of the world’s premier wineries. My tenure has proven my ability to exceed expectations and drive successful Direct-to-Consumer results. I lead a diverse team of 33, including wine educators, customer service representatives, an event coordinator, and a culinary team, all dedicated to delivering exceptional customer experiences. I oversee a tasting room operation generating over $2.7 million in net revenue and serving over 24,700 customers annually. In addition to daily operations, I manage a team that excels in planning and executing both onsite and offsite corporate events and large-scale wine club events, consistently receiving positive feedback. My leadership extends to budget management, staff development, performance reviews, and mentoring, ensuring consistently outstanding guest experiences and customer satisfaction. Recognized for strong leadership, a robust work ethic, and a positive, open-minded attitude.

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