MICHAEL FOLEY
CUSTOM CONVERTING SOLUTIONS
High Point,NC
41
years of professional experience
Dedicated and motivated Sales and Marketing Professional with 30+ years successful and proven consultative sales experience, as well as 11 yrs of Manufacturing Production Management. Effective multi-tasker, a take-charge leader who thrives in busy, fast paced environments. Respected team leader known for willingness to go the extra mile to ensure overall customer satisfaction and maintain organizational needs. Accustomed to handling multiple and challenging responsibilities with a high level of integrity, a positive attitude, personal commitment, and professional demeanor. Adept listening and interpersonal skills to interact with personnel and clientele with diverse cultures and backgrounds.
Work History
Die Cut Dept. Supervisor
3 Years 2 Months- Supervised ongoing daily production phases of 1 YIN CNC cutting machine, 5 die press machines-(180 ton/280 ton Bruno presses, 35 ton Atom press, Schon die press, 45 ton Ttarp press)
- Managed staff, training and supervision.
- Cultivated professional working relationships with production team, product development dept., operations management & outside vendors.
- Trained & cross-trained team members on various equipment operations.
- Increased output quality by monitoring production operations closely and addressing issues promptly.
- Implemented procedures & processes resulting in increased/improved quality & production output.
- Expedited order completion times with effective prioritization of tasks and close collaboration with other departments.
- Enhanced production efficiency by implementing innovative scheduling and workflow management techniques.
- Streamlined processes through continuous improvement initiatives, resulting in increased productivity levels.
- Complied with weekly production schedules to achieve schedule attainment target.
- Facilitated cross-functional teamwork, fostering a collaborative environment that lead to improved overall performances.
- Consistently met or exceeded production targets while adhering to timelines set forth by senior management.
- Provided support during periods of high demand or short-staff situations, demonstrating adaptability within the role.
- Coordinated maintenance activities for die presses & CNC machine equipment, ensuring minimal disruption to daily operations during downtimes.
- Resolved conflicts among team members swiftly, promoting a positive workplace atmosphere conducive to productivity growth.
- Managed reporting of labor hours and production output.
- Managed employee performance evaluations, offering constructive feedback for professional development purposes.
- Maintained regular communication within departments to plan and execute production goals.
- Inspected materials, products or equipment to detect defects or malfunctions.
- Increased team productivity through regular communication, recognition and feedback.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Kept accurate and detailed records of personnel progress and productivity.
- Created and implement strategies for improving operational efficiency and accuracy.
Sales Management / Sales Representative
3 Years 9 Months- Expanded newly established phone sales territories.
- Performed cold calls to potential clients/customers.
- Developed personal book of business by preparing sales plans.
- Generated significant number of phone leads from various sources.
- Utilized regional call center in performing out bound calls.
- Created and sustained cordial relationship with new customers.
- Achieved and exceeded minimum standards for sales quotas, quotes, and calls.
- Improved revenue by penetrating existing customer base.
- Produced price and credit term quotes.
- Utilized knowledge of company's production and executed schedules in scheduling product delivery date for customers.
- Coordinated phone sales related training on customer acquisition, retention, etc. to new associates.
- Applied computer database in logging different sales data for current customers, as well as for saving new customer information.
- Ensured the development and maintenance of professional and mutually beneficial relationships with customers.
- Performed investigation on conformance issues and resolved them promptly.
Sales Representative
1 Year 2 Months- Established new accounts by organizing and planning daily work schedule to build on existing or potential sales opportunities.
- Responded to prospect phone inquiries, formed accurate and complete sales proposals and job estimates, verified materials and promoted additional features and accessories.
- Followed up with existing sales bids and leads.
- Facilitated post-sale transitions with installation managers and installers.
- Gathered current marketplace information on newly introduced products, delivery schedules, pricing, and merchandising techniques in order to monitor competition.
- Maintained updated customer information in CRM program, called on assigned accounts per company policy and procedure, participated in training on latest industry products, and supported team members to achieve KPIs.
International Sales Representative
9 Years 11 Months- Identified and analyzed potential and existing markets, adapted sales approaches accordingly.
- Created and implemented tailored sales plans to meet company goals, including pricing strategies, promotional activities, and distribution channels.
- Built and nurtured relationships with international clients and distributors.
- Engaged with potential clients, negotiated and closed deals, and managed the sales process from lead generation to final delivery.
- Adhered to international trade regulations, including tariffs, import/export policies.
- Worked with internal teams (marketing, logistics, finance) to ensure operations and achieve sales objectives.
- Regularly traveled to international markets for client meetings, business development, and market research.
- Negotiated with North American furniture companies to achieve advantageous deals for company.
- Provided ongoing support for existing accounts, promptly addressing concerns or issues while maintaining a high level of customer satisfaction.
Sales Manager / Sales Representative
1 Year 1 MonthVice-President / Owner / Territory Sales
7 Years 1 MonthPresident / Territory Sales
9 Years 6 MonthsSales & Design Consultant
2 Years 5 MonthsSales & Design Associate
5 Years 6 MonthsSales & Design Consultant
4 Years 5 MonthsEducation
Bachelor of Arts - Marketing
Skills
Sales/Sales Management
Manufacturing/Production Management
Operational Leadership
Team Building
Coaching
Quality Control
Advertising
Budgeting
Estimates
Marketing Research
Field Service
Project Oversight
Warehouse Supervision
Organized
Efficient
Interpersonal Communication
Goal-Oriented
Detail-Oriented
Policies
Procedures
Customer Relations/Retention
Personal Information
Selected Highlights
- Custom Converting Solutions: Completed die cutting workshop / Mathias Tool & Die (St. Paul MN)
- Custom Converting Solutions: Completed DFT 110/119 CAD classes (Greensboro NC)
- Various sales training classes/seminars: B2B, consultive selling, sales coaching/leadership & sales management.
- Direct Fairways: Ranked in Top 5% of sales staff out of 30 agents, promoted to management.
- Dajon Industries: Ranked #1 in total sales volume; increased factory production and sales by 60% within first quarter of employment and maintained steady increase during tenure.
- T. Foley & Assoc./Independent Sales Contractor: Generated $7.3M+ in annual product sales.
- Furnitureland South: Ranked in Top 10% of sales team; delivered $1.4M+ in annual high-end home furnishings, accessories, and bedding sales.
Timeline
Die Cut Dept. Supervisor
CUSTOM CONVERTING SOLUTIONS
06.2023 - CurrentRead More
Sales Management / Sales Representative
DIRECT FAIRWAYS
06.2019 - 03.2023Read More
Sales Representative
CLOPAY BUILDING PRODUCTS
04.2018 - 06.2019Read More
International Sales Representative
DAJON INDUSTRIES
05.2008 - 04.2018Read More
Sales Manager / Sales Representative
ANDREW PEARSON DESIGN / CAROLINA GLASSMASTERS
04.2007 - 05.2008Read More
Vice-President / Owner / Territory Sales
STONE DYNAMICS, INC.
03.2000 - 04.2007Read More
President / Territory Sales
T. FOLEY AND ASSOCIATES, INC.
10.1997 - 04.2007Read More
Sales & Design Consultant
FURNITURELAND SOUTH, INC.
05.1995 - 10.1997Read More
Sales & Design Associate
WOOD ARMFIELD FURNITURE CO.
11.1989 - 05.1995Read More
Sales & Design Consultant
FURNITURELAND SOUTH, INC.
06.1985 - 11.1989Read More
VIRGINIA POLYTECHNIC INSTITUTE & STATE UNIVERSITY
Bachelor of Arts from Marketing
Read More