Michael B. Foltyn
Bel Air,Maryland
Summary
With a strong foundation and extensive knowledge in retail sales, I bring valuable experience to the role of an inside sales representative. My track record of success includes consistently fostering customer engagement and driving revenue through personalized service. Throughout my career, I have demonstrated expertise in product merchandising and inventory management.
Overview
7
7
years of professional experience
Work History
Dock Attendant
Sunset Marina
05.2022 - 11.2024
- Provided exceptional customer service to boat owners, addressing concerns promptly and resolving issues efficiently.
- Served as an effective liaison between boat owners/operators and marina management, fostering an atmosphere of open communication and addressing concerns in a timely manner.
- Coordinated with other dock staff to complete tasks quickly and effectively, creating a cohesive team environment.
Boat Restoration Specialist
Oceana Boatworks
01.2024 - 05.2024
- Continuously updated technical knowledge through professional development courses, staying current with industry trends and advancements.
- Troubleshot and resolved complex issues during the restoration process, applying problem-solving skills to ensure successful project completions.
Retail Sales Associate
Jim's Bottleworks
05.2021 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Helped customers complete purchases, locate items, and join reward programs.
Lifeguard/Pool Operator
The Arena Club
03.2018 - 08.2020
- Provided friendly customer service to guests and addressed concerns.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Education
Bachelor of Science - Earth Science, Geographical Informational System
The Richard A. Henson School of Science and Technology
Salisbury, Maryland12.2023
Skills
- Problem-solving
- Customer service
- Time management
- Teamwork and collaboration
- Excellent communication
- Adaptability and flexibility
- Interpersonal skills
- Self motivation
- Python
Dean's List
Awarded to students for academic excellence.
Timeline
Boat Restoration Specialist
Oceana Boatworks
01.2024 - 05.2024
Dock Attendant
Sunset Marina
05.2022 - 11.2024
Retail Sales Associate
Jim's Bottleworks
05.2021 - 08.2022
Lifeguard/Pool Operator
The Arena Club
03.2018 - 08.2020
Bachelor of Science - Earth Science, Geographical Informational System
The Richard A. Henson School of Science and Technology
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