Michael Forde
Philadelphia,PA
Summary
Strategic operations leader with an MBA and extensive experience in driving cross-functional initiatives that enhance team efficiency and organizational value. Translates strategic priorities into operational frameworks, utilizing KPI analytics and process transformation to achieve scalable outcomes. Engages senior stakeholders and governs complex workflows while fostering high-performing teams that sustain continuous improvement.
Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Operational Supervisor
Pinnacle Acquisitions
Philadelphia, USA
06.2023 - 10.2024
- Spearheaded scheduling, workflow sequencing, and capacity planning across departments, eliminating scheduling conflicts and improving on-time delivery rates across high-priority workstreams.
- Orchestrated cross-functional communication protocols aligning four or more departments on shared goals, accountability structures, and time-sensitive deliverables.
- Orchestrated day-to-day operational execution, managing documentation, performance reporting, and executive-level deliverables across a dynamic, multi-team environment to sustain organizational momentum.
- Tracked weekly and monthly performance against strategic targets, delivering forecasting insights and variance analyses that directly informed leadership planning cycles and resource prioritization decisions.
- Supported budget governance and resource allocation planning cycles, ensuring operational strategies consistently aligned with organizational financial targets.
Assistant Men's Soccer Coach
Harcum College
Bryn Mawr, USA
01.2022 - 05.2024
- Managed program operations, including scheduling, event logistics, and resource coordination for 30+ member program, ensuring consistent execution throughout competitive cycles.
- Managed end-to-end program operations - including scheduling, event logistics, and resource coordination - across a 30+ member program, ensuring consistent operational execution throughout each competitive cycle.
- Facilitated cross-stakeholder communication among coaching staff, student-athletes, and college administration, ensuring operational alignment and clarity of expectations across program functions.
- Administered departmental budget oversight and procurement coordination, ensuring efficient and accountable utilization of all allocated program resources in alignment with institutional standards.
Education
MBA - Business Administration Concentration in Finance
Strayer University
Philadelphia, USA 10.2024 - 06.2026
BBA - Business Analytics
Holy Family University
Philadelphia, USA 07.2021 - 05.2023
Skills
- Technical Skills: Data Analysis & Visualization (Excel, Power BI, Tableau) KPI Reporting Process Improvement & Operational Optimization
- Soft Skills: Strategic planning Cross-Functional Collaboration communication
Accomplishments
- 20% Cost Reduction Operational cost savings delivered through structured process redesign and strategic resource reallocation
- 150% Revenue Growth Revenue expansion driven by performance-focused team leadership and a disciplined sales operations strategy
- 30% Productivity Lift Throughput improvement realized via structured workflow implementation and motivational performance frameworks.
Leadership experience and projects
- Global Pathways Consulting |Founder| (In Development) - Architecting a consulting platform to support international professionals with career strategy, financial advisory, and U.S. market transitions.
- Strayer University MBA Coursework, Academic Operations & Analytics Project- Engineered KPI dashboards and revenue forecasting models using Excel, Power BI, and Tableau, simulating executive-level decision support environments and translating data into actionable strategic insight.
Timeline
MBA - Business Administration Concentration in Finance
Strayer University
10.2024 - 06.2026
Operational Supervisor
Pinnacle Acquisitions
06.2023 - 10.2024
Assistant Men's Soccer Coach
Harcum College
01.2022 - 05.2024
BBA - Business Analytics
Holy Family University
07.2021 - 05.2023