Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PRASANTH K SINGU

Lewis Center,OH

Summary

Dynamic Business Analyst with over five years of experience driving business transformation through strategic analysis, process optimization, and stakeholder collaboration in identity governance, biotechnology, and software development sectors. Skilled in translating complex business needs into actionable solutions, delivering measurable outcomes such as 30% efficiency gains and $50,000 in annual cost savings. Expert in requirements elicitation, business process modeling, and Agile project delivery, with a proven ability to align cross-functional teams and deliver projects on time and within budget. Adept at leveraging data analysis and stakeholder engagement to uncover insights, streamline operations, and drive organizational success in fast-paced, high-stakes environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Analyst

SailPoint
05.2022 - Current
  • Led strategic and complex project management initiatives for SailPoint identity governance solutions, collaborating with cross-functional teams to enhance system efficiency and client satisfaction.
  • Conducted in-depth requirements gathering sessions with stakeholders to define business needs, resulting in 95% alignment between client expectations and deliverables.
  • Developed detailed process flows and use case diagrams using Visio, reducing process ambiguities by 30% and improving team clarity.
  • Analyzed large datasets using SQL and Python to identify access control gaps, improving security compliance by 25%.
  • Facilitated Agile ceremonies, including sprint planning and retrospectives, increasing team productivity by 20%.
  • Created and maintained comprehensive documentation in Confluence, ensuring seamless knowledge transfer across global teams.
  • Designed Tableau dashboards to visualize identity governance metrics, enabling leadership to make data-driven decisions 15% faster.
  • Coordinated user acceptance testing (UAT) for SailPoint IdentityIQ upgrades, achieving 98% defect-free releases.
  • Implemented process improvements using Lean Six Sigma principles, reducing project delivery timelines by 10%.
  • Collaborated with developers to integrate APIs for automated user provisioning, saving 200+ hours annually in manual processes.
  • Managed stakeholder communications across time zones, ensuring 100% adherence to project milestones.
  • Conducted risk assessments and mitigation planning, reducing project risks by 35% through proactive strategies.
  • Mentored junior analysts, improving team performance and fostering a culture of continuous learning.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
  • Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
  • Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
  • Increased resource efficiency by analyzing detailed business requirements.
  • Conducted market research studies to provide valuable insights for strategic planning initiatives.
  • Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
  • Strengthened regulatory compliance by updating internal processes in line with new industry standards and legislation.
  • Led cross-functional teams in development of new customer relationship management system, improving client satisfaction and engagement.
  • Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
  • Boosted team productivity by introducing agile methodologies, fostering more dynamic and responsive work environment.
  • Drove operational efficiency by automating routine tasks, freeing up staff to focus on more complex issues.

Business Analyst

Illumina
08.2020 - 04.2022
  • Supported biotechnology projects by analyzing business processes, optimizing workflows, and delivering actionable insights for genomic research solutions.
  • Gathered and documented requirements for laboratory information management systems (LIMS), improving data accuracy by 40%.
  • Developed Power BI reports to track project KPIs, enabling real-time monitoring and reducing reporting time by 25%.
  • Conducted gap analysis for existing workflows, identifying inefficiencies that saved $50,000 annually in operational costs.
  • Collaborated with scientists and IT teams to design data pipelines, ensuring seamless integration with genomic databases.
  • Led stakeholder workshops to align project objectives, achieving 90% stakeholder satisfaction in requirements alignment.
  • Created SQL queries to extract and analyze genomic data, supporting research teams in accelerating analysis by 15%.
  • Managed Agile project backlogs in Jira, prioritizing tasks that improved sprint completion rates by 20%.
  • Performed root cause analysis for system bottlenecks, implementing solutions that increased throughput by 30%.
  • Developed training materials for end-users, reducing onboarding time for new team members by 50%.
  • Supported API development for third-party integrations, enhancing system interoperability by 35%.
  • Monitored project risks and developed contingency plans, ensuring 100% on-time delivery of critical milestones.
  • Streamlined communication between cross-functional teams, reducing miscommunication incidents by 40%.

Java Intern

Efftronics Systems Private Limited
04.2019 - 07.2020
  • Contributed to software development projects by assisting in requirements analysis, coding, and testing Java-based applications.
  • Assisted in gathering requirements for IoT-based applications, ensuring 100% alignment with client specifications.
  • Developed Java code for backend modules, improving system performance by 15% through optimized algorithms.
  • Conducted unit testing and debugging, reducing software defects by 25% before production deployment.
  • Created process flow diagrams to document system architecture, improving team understanding by 30%.
  • Collaborated with senior developers to implement RESTful APIs, enhancing application scalability.
  • Supported data migration tasks using SQL, ensuring zero data loss during system upgrades.
  • Participated in code reviews, contributing to a 20% improvement in code quality standards.
  • Documented technical specifications, reducing onboarding time for new developers by 40%.
  • Assisted in Agile sprint planning, ensuring timely delivery of project increments.
  • Analyzed user feedback to recommend UI improvements, increasing user satisfaction by 15%.
  • Supported performance testing, identifying bottlenecks that improved application response time by 10%.
  • Worked with cross-functional teams to integrate third-party tools, enhancing system functionality by 20%.

Education

M.S. - Project Management

St. Francis College
Brooklyn, NY
01.2024

B.E. - Computer Science and Engineering

Acharya Nagarjuna University
Guntur
01.2020

Skills

  • Tools & Platforms: Jira, Confluence, Tableau, Power BI, MS Project, Visio, SailPoint IdentityIQ, SQL Server Management Studio
  • Programming & Databases: Python, SQL, Java, C, MySQL, PostgreSQL
  • Methodologies: Agile, Scrum, Waterfall, Lean Six Sigma, Business Process Modeling (BPMN)
  • Data Analysis: Requirements Gathering, Data Visualization, Statistical Analysis, Process Mapping
  • Other: Stakeholder Management, Risk Analysis, User Acceptance Testing (UAT), API Integration
  • Data analysis
  • Requirements gathering
  • Team collaboration
  • Microsoft Office Suite
  • Project management
  • Microsoft Excel mastery
  • Workflow Analysis
  • Strategic planning
  • KPI tracking
  • Quality assurance
  • Pivot tables
  • SQL proficiency
  • Database management
  • Business process mapping
  • Gap analysis
  • Risk assessment
  • Stakeholder management
  • Systems analysis
  • Software development life cycle
  • Business planning
  • Data mapping
  • Test case scenarios
  • Forecasting and planning
  • Operations management
  • CRM systems
  • Operations analysis
  • Process optimization
  • Negotiation
  • Product development
  • Cost-benefit analysis
  • Business process modeling
  • Product management
  • Customer needs assessment
  • Web-based reporting tools
  • Release planning
  • Staff management
  • Tableau expertise
  • Operational reporting
  • Data mining
  • Consulting
  • Technical writing
  • SAP
  • HTML and CSS
  • Needs assessments
  • Predictive modeling
  • Financial advising
  • Internal auditing
  • Revenue development
  • Customer targeting
  • Portfolio asset management system
  • Competitive analysis
  • IIBA methodologies
  • Information modeling
  • Project finance
  • Search engine optimization
  • Analytical thinking
  • Workflow optimization
  • Agile methodologies
  • Market research
  • Business solutions development
  • Industry knowledge
  • Reporting and documentation
  • Technology architecture analysis
  • User acceptance testing
  • Business process improvement

Certification

  • Machine Learning – Stanford University
  • Object-Oriented Data Structures in C++ – University of Illinois Urbana-Champaign
  • Data Science Math Skills – Duke University

Timeline

Business Analyst

SailPoint
05.2022 - Current

Business Analyst

Illumina
08.2020 - 04.2022

Java Intern

Efftronics Systems Private Limited
04.2019 - 07.2020

M.S. - Project Management

St. Francis College

B.E. - Computer Science and Engineering

Acharya Nagarjuna University

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