Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Michael Forslund

Santa Rosa,CA

Summary

Reliable professional skilled in effective communication, time management, and problem-solving. Proven ability to manage schedules and develop routines that enhance productivity and family dynamics.

Dependable delivery driver with a strong focus on customer satisfaction, teamwork, and problem-solving. Proven ability to navigate efficiently and handle cash transactions accurately, ensuring timely and safe deliveries.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Marcos Pizza Delivery Driver

Jackie
Cincinnati, OH
02.2020 - 09.2023
  • Delivered pizzas promptly, ensuring high customer satisfaction and repeat business.
  • Managed cash handling processes accurately during transactions and tips collection.
  • Navigated efficiently using GPS tools to optimize delivery routes and minimize delays.
  • Collaborated with kitchen staff to coordinate order preparation and timing for timely deliveries.
  • Trained new drivers on delivery procedures, safety protocols, and customer service standards.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.

Wright Engendered Plastics

Victor
Santa Rosa, CA
02.2018 - 09.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.

La Tortilla Factory

Nelson Staffing
Santa Rosa, CA
06.2015 - 08.2016

was the clean up crew. cleaned machine's for next batch of tortillas

  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.

Education

High School Diploma -

Santa Rosa Junior College
Santa Rosa, CA
09-2010

Skills

  • Trauma-informed care
  • Friendly and respectful
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Caring and responsible
  • Cleaning and sanitizing
  • Reliability
  • Active listening

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified pizza delivery, marcos pizza - 2020-2023

Languages

English
Full Professional

Timeline

Marcos Pizza Delivery Driver

Jackie
02.2020 - 09.2023

Wright Engendered Plastics

Victor
02.2018 - 09.2019

La Tortilla Factory

Nelson Staffing
06.2015 - 08.2016

High School Diploma -

Santa Rosa Junior College
Michael Forslund