Michael Foster
Wanaque,NJ
Summary
Detail-oriented consultant with expertise in QuickBooks Online, reconciliation, and financial reporting. Proven ability to streamline workflows and enhance accuracy, driving timely delivery and operational efficiency.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Operations & Customer Support Consultant
Radical Security
Remote, NJ
06.2024 - Current
- Streamlined operational workflows to enhance accuracy and ensure timely delivery.
- Maintained and reviewed financial records, ensuring data integrity and clarity.
- Collaborated with owner to resolve discrepancies and enhance record consistency.
- Communicated professionally with customers and stakeholders through email and chat.
- Refined documentation and workflows to minimize errors and rework.
Product Manager
Third Wave Business Systems
Remote, NJ
02.2016 - 06.2024
- Conducted market research to identify customer needs and product opportunities.
- Facilitated stakeholder meetings to gather feedback and align project goals.
- Analyzed user feedback to prioritize feature enhancements and improvements.
- Created detailed product specifications for development teams to follow.
- Monitored industry trends to inform competitive positioning and innovation strategies.
Education
Bachelor of Science - Audio Engineering, Computer Science
SUNY At Fredonia
Fredonia, NYSkills
- QuickBooks Online proficiency
- Bank and credit card reconciliation
- Transaction categorization
- Accounts payable and receivable support
- Month-end closing assistance
- Financial reporting
- General ledger maintenance
- Cash and accrual accounting concepts
- Documentation and filing systems
- Client engagement support
- Remote collaboration in teams
Certification
QuickBooks Level 1 Certified ProAdvisor
Timeline
Operations & Customer Support Consultant
Radical Security
06.2024 - Current
Product Manager
Third Wave Business Systems
02.2016 - 06.2024
Bachelor of Science - Audio Engineering, Computer Science
SUNY At Fredonia