Dynamic and adaptable professional with a proven track record at Hirotec America, excelling in problem-solving and teamwork. Recognized for enhancing production quality through meticulous attention to detail and effective communication. Committed to fostering a positive work environment while consistently meeting performance targets and ensuring safety compliance.
Overview
19
19
years of professional experience
Work History
Break Op
Grammar
Fayetteville, TN
03.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Operator
Hirotec America
Fayetteville, TN
04.2023 - 10.2024
Operated machinery to ensure efficient production flow and adherence to safety protocols.
Conducted routine inspections to identify equipment issues and minimize downtime.
Assisted in training new operators on equipment usage and safety practices.
Monitored production processes, ensuring compliance with quality standards and specifications.
Collaborated with team members to optimize workflow and reduce operational bottlenecks.
Maintained accurate records of production output and machine performance metrics.
Supported maintenance efforts by reporting equipment malfunctions for timely repairs.
Provided on-the-job training to newly hired workers and team members.
Operator
Calsonic Kansei
Fayetteville Tn
11.2022 - 04.2023
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Increased overall product quality through meticulous attention to detail during operation processes.
Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Participated in quality assurance meetings, offering insights that led to improvements in product consistency.
Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Made sure that products were produced on time and are of good quality.
Server/cook
Waffle House
Fayetteville, TN
07.2014 - 11.2022
Collaborated with team members to maintain efficient workflow during peak hours.
Processed orders accurately, enhancing customer experience and reducing wait times.
Assisted in training new staff on service standards and operational procedures.
Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
Maintained cleanliness and organization of dining area, adhering to health regulations.
Adapted quickly to changing customer needs, demonstrating flexibility in service delivery.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bussed and reset tables to keep dining room and work areas clean.
Lead Trainer
Toledo Molding & Die Inc.
Fayetteville, TN
04.2019 - 10.2022
Developed and implemented training programs to enhance employee skills and knowledge.
Evaluated training effectiveness through assessments and feedback from participants.
Collaborated with management to identify training needs aligned with organizational goals.
Facilitated workshops on safety protocols and operational procedures for new hires.
Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
Managed a team of trainers, effectively delegating tasks and monitoring performance to maintain high-quality training delivery.
Teamed with 3 managers to brainstorm ways to enhance and improve training effectiveness.
Consistently updated training materials to reflect the latest industry standards, ensuring that employees stayed current in their respective fields.
Boosted trainee engagement with interactive training sessions that included role-plays, simulations, and group activities.
Mentored junior trainers in effective teaching methodologies, contributing to their professional development and growth within the organization.
Translated job requirements into training to groom so many employees for next step in career path.
Monitored training effectiveness through observation and metrics analysis.
Oversaw day-to-day functions of training department.
Evaluated training needs to improve training quality.
Provided in-house training to new employees concerning maintenance of standardized training approaches.
Floor Supervisor
Krogers Grocery Store
Nashville, TN
08.2007 - 11.2013
Supervised daily operations, ensuring adherence to safety and sanitation standards.
Trained and mentored staff on product knowledge and customer service techniques.
Coordinated inventory management, optimizing stock levels and reducing waste.
Implemented process improvements that enhanced workflow efficiency across departments.
Resolved customer inquiries and complaints, fostering a positive shopping experience.
Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.