Hockey
Michael Fox
Corona,CA
Summary
Eager Assistant Golf Professional with 10 years of experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Assistant Golf Professional
Hidden Valley Golf Club
04.2014 - Current
- Improved customer satisfaction by providing exceptional customer service and addressing concerns promptly.
- Developed instructional programs for players at all skill levels, resulting in increased lesson bookings and client retention rates.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
- Mentored new staff members on club policies, procedures, and best practices to enhance overall team performance.
- Promoted a culture of teamwork and respect among staff members, contributing to high employee retention rates and positive workplace morale.
Guest Service Representative
Black Gold Golf Club
09.2013 - 04.2014
- Enhanced guest satisfaction by providing exceptional customer service at the club drop off.
- Collaborated with Pro shop and other guest service team members for awareness with arriving guests and members.
- Maintained detailed knowledge of golf course amenities, services, policies, and procedures to provide accurate information to guests.
- Welcomed guests on arrival, displaying professional and friendly approach.
Education
High School Diploma -
Santiago High School
Corona, CA06.2007
Skills
- Scoring
- Tournaments/Events Planning
- POS systems proficiency
- Junior golf development
- Golf instruction expertise
- Team player attitude
- Team Building and Leadership
- Staff Training and Development
- Coaching Staff Oversight
- Problem-solving abilities
- Task Prioritization
- Time Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Dirt Bikes
Timeline
Assistant Golf Professional
Hidden Valley Golf Club
04.2014 - Current
Guest Service Representative
Black Gold Golf Club
09.2013 - 04.2014
High School Diploma -
Santiago High School
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