Michael Francke
Bloomington,IN
Summary
Organized Warehouse Supervisor offers 6 years of shipping and receiving experience acquired through warehouse roles. Excels in managing warehouse logistics and leading inventory audits. Versed in purchasing, vendor relationship management and shipping documentation.
Overview
21
21
years of professional experience
Work History
Senior Residential Sales Rep
Action Pest COntrol
Indianapolis, IN
09.2019 - Current
- Drafted contracts for pest control, termite remediation, and attic and crawlspace improvements.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Have been the leader in sales, closing percentage, customer satisfaction, and customer retention in the region the past two years
Residential Sales Rep
Orkin LLC
Bloomington, Indiana
03.2015 - 09.2019
- Drafted contracts for pest control, termite remediation, and attic and crawlspace improvements.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated customer loyalty, promoted repeat business and improved sales.
Supervisor
ModusLink PTS
Bloomington, Indiana
12.2005 - 01.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Utilized lean practices to balance workflow and alleviate redundancy.
- Supervised shipping and receiving, distribution, and workplace safety.
- Operated warehouse material handling equipment correctly to move loads.
- Completed daily operations on time and maintained high standards of accuracy.
- Adhered to industry best practices for warehousing, material handling and documentation.
- Used warehouse management software to reconcile daily inventory.
Warehouse Associate
Anderson News Co.
Bloomington, IN
12.2000 - 12.2005
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated forklifts to transfer inventory to and from target destinations.
- Compared received packages against shipping documents.
Education
High School Diploma -
Edgewood High School
Ellettsville, INAssociate of Science - Business Administration
Ivy Tech Community College of Indiana
Bloomington, INSkills
- Warehouse Logistics
- Shipping and receiving operations
- Order picking and processing
- Quality checks
- Distribution and warehousing
- Quality control
- OSHA regulations
- Forklift Operations
- Staff Management
- Proficient in Microsoft Excel
- Policy and procedure adherence
- Staff supervision
Timeline
Senior Residential Sales Rep
Action Pest COntrol
09.2019 - Current
Residential Sales Rep
Orkin LLC
03.2015 - 09.2019
Supervisor
ModusLink PTS
12.2005 - 01.2015
Warehouse Associate
Anderson News Co.
12.2000 - 12.2005
High School Diploma -
Edgewood High School
Associate of Science - Business Administration
Ivy Tech Community College of Indiana