Summary
Overview
Work History
Education
Skills
Skills Certifications
Languages
Timeline
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Michael Franco

Miami

Summary

Highly skilled and results-driven professional with over a decade of experience in logistics, distribution management, and quality control. Seeking to leverage my expertise in overseeing precise and timely deliveries, optimizing operational efficiency, and maintaining strong business relationships as a Circulation Manager at Vericast. Possess a proven track record of success in managing large-scale distribution operations and ensuring adherence to quality standards.

Overview

11
11
years of professional experience

Work History

Senior Auditor

ACI Last Mile South East
09.2021 - Current
  • Conduct daily audits of courier driver teams to ensure precise and punctual deliveries, maintaining adherence to quality standards and performance metrics
  • Prepare comprehensive weekly audit reports utilizing Microsoft Excel, analyzing delivery performance and identifying opportunities for process improvement
  • Supervise the reception and handling of incoming deliveries at the north warehouse, managing an extensive inventory of over 400,000 pieces with accuracy and efficiency
  • Responsible for training and managing all courier auditors in Miami & Palm Beach distribution.

Distribution Manager

ATC Distribution
10.2012 - 08.2020
  • Successfully prospected and developed new distribution accounts with hotel accounts to increase long-term growth
  • Acted as a liaison between hotel management and clients to guarantee delivery & distribution throughout the Caribbean and U.S
  • Managed a team of 50 couriers and performed weekly audits to ensure delivery quality
  • Oversaw all warehouse deliveries, organized materials for pickup, and created courier delivery routes in the Tri-County area
  • Acted as a key liaison between clients and upper management.

Warehouse Supervisor / Senior Auditor

Miami Herald
07.2018 - 09.2019
  • Supervised a team of 50 warehouse staff, ensuring a clean and safe environment
  • Conducted recruitment, hiring, and training of courier auditors
  • Oversaw the unloading & storage of all incoming newspaper products, maintained inventory control, and tracked all outgoing deliveries
  • Documented and performed weekly audits to ensure monthly performance goals were met
  • Acted as a liaison between warehouse staff and upper management.

Education

High School Diploma -

Majory Stoneman Douglas
Parkland, Fl
05.2003

Skills

  • Audit Coordination
  • Shipping and receiving operations
  • Operations Management
  • Material Handling
  • Staff Training
  • Operational Reporting
  • Warehousing Operations
  • Logistics Coordination
  • GPS Navigation
  • Route Planning
  • Fluent Communication

Skills Certifications

  • Proficient in Microsoft Excel for comprehensive reporting and analysis.
  • Excellent communication skills for effective liaison between various stakeholders.
  • Strong leadership and motivational abilities to manage and train teams effectively.
  • Bilingual in English/Spanish
  • Valid Driver's License and own dependable, licensed, and insured motor vehicle.
  • Forklift Driver Certified.

Languages

Spanish
Native or Bilingual

Timeline

Senior Auditor

ACI Last Mile South East
09.2021 - Current

Warehouse Supervisor / Senior Auditor

Miami Herald
07.2018 - 09.2019

Distribution Manager

ATC Distribution
10.2012 - 08.2020

High School Diploma -

Majory Stoneman Douglas

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Michael Franco