Michael Frederick
Richmond,TX
Summary
Hardworking Product Associate well-versed in maintaining food safety standards while presenting fruit and vegetables attractively for customers. Proficient in monitoring temperatures and helping to move older product and prevent losses. Expertise in food rotation and supplies management.
Former competitive Route Sales Representative with a strong 30+ year background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues.
Overview
41
41
years of professional experience
Work History
Produce Associate
Albertson's (Kroger)
10.2023 - Current
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Assisted with weekly inventory counts.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
- Blocked produce and culled damaged or spoiled pieces.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Boosted sales by creating attractive fruit and vegetable displays to entice customers.
Bread Distributor/Owner
Flowers Baking Co
02.1992 - 02.2022
- Prepared and sold specialty products to the retail industry
- Interacted with customers to ensure product was of highest quality
- Successfully interacted with customers and retail buyers to expedite orders.
- Guaranteed positive customer experiences and resolved all customer complaints.
- Regularly sought opportunities to up sell and add on additional merchandise.
- Stocked and rotated inventory on a daily basis
- Coordinated promotional events to showcase products and drive brand awareness.
- Ensured proper maintenance of company vehicles
- Developed strong relationships with key accounts, leading to increased repeat business.
- Managed day-to-day business operations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
- Increased customer satisfaction by providing exceptional service and support to distributors.
Produce Manager
Brookshire's Grocery
06.1986 - 02.1992
- Planned attractive produce displays, using color and texture to enhance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Purchased produce following guidelines of marketing plan.
- Maintained produce area and kept produce storage area clean and sanitary.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Assisted customers with produce questions.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Assistant Produce Manager
Brookshire's Grocery Store
07.1985 - 07.1987
- Planned attractive produce displays, using color and texture to enhance.
- Purchased produce following guidelines of marketing plan.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Orchestrated performance-oriented environment by closely supporting team members.
- Coached and mentored new team members.
Produce Clerk
Brookshire's Grocery Store
04.1983 - 05.1985
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Pleasantly greeted customers and provided prompt and courteous service.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Inspected produce to update and adjust pricing information.
Education
High School Diploma -
Palestine High School
Palestine, TX05.1985
Skills
- Organized
- Problem solver
- Prioritization
- Customer service
- Verbal and Written Communication
- Customer Relations
- Financial Planning
- Client relations
Accomplishments
Sales
- Consistently generated additional revenue through skilled sales techniques.
- Developed new routes
- Directed and trained employees
Timeline
Produce Associate
Albertson's (Kroger)
10.2023 - Current
Bread Distributor/Owner
Flowers Baking Co
02.1992 - 02.2022
Produce Manager
Brookshire's Grocery
06.1986 - 02.1992
Assistant Produce Manager
Brookshire's Grocery Store
07.1985 - 07.1987
Produce Clerk
Brookshire's Grocery Store
04.1983 - 05.1985
High School Diploma -
Palestine High School