Results-driven operations manager with expertise in enhancing service delivery and customer satisfaction. Proven track record in inventory optimization and staff training.
Overview
9
9
years of professional experience
Work History
Owner/Operator Supervisor
Solo-com
Hollywood, FL
10.2013 - 03.2023
Developed and implemented operational strategies to enhance service delivery and customer satisfaction.
Managed daily operations, ensuring efficient workflow and adherence to quality standards.
Oversaw inventory management processes, optimizing stock levels and reducing waste.
Trained and mentored staff on operational procedures and best practices for improved efficiency.
Network planning,
Fiber splicing, termination and emergency restoration,
Coordination of large scale cable relocations.
Extensive sub station and OPGW experience.
CRAN hub and spoke design.
Simple cell
End to end testing
Education
High School Diploma -
McArthur High School
Hollywood, FL
06.1995
Skills
Operations management
Hiring
Business planning
Network planning
Team Coordination
Accomplishments
Successfully ran Fiber Optics communications company for 10 years plus.