Chad Oppewal

• Formed and sustained strategic relationships with clients.
• Analyzed market trends to identify new business opportunities.
• Set pricing structures according to market analytics and emerging trends.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Conducted performance reviews for employees on a regular basis.
• Oversaw budgeting and financial management.
• Led startup and creation of operational procedures and workflow planning.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Identified needs of customers promptly and efficiently.
• Managed inventory and supplies to ensure materials were available when needed.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Mentored newly hired staff in upselling techniques to improve sales.
• Provided leadership, direction, and training to staff members on proper operating procedures.
• Trained, managed and motivated employees to promote professional skill development.
• Responded to customer inquiries and delivered appropriate information after carefully researching issues.

• Negotiated contracts with suppliers based on company objectives and budget constraints.
• Develope project plans, documenting, objectives, schedules, cost, and management processes to keep project up-to-date.
• Generated and tracked change orders and other contractual modifications affecting budget and schedule.
• Develop and maintain project plans, timelines, and budgets.

• Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
• Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout site.
• Built and established strong partnerships with teams, vendors and contractors.
• Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality guidelines.
• Focused on project monitoring and management by developing forecasts and tracking expenses.

HIGHLIGHTS

• Reviewed customer books and sold 1.3 million in spare part sales including flight itineraries and scheduling with over 100 clients.

• Managed over 60 Amazon distribution center builds and integration across the United States.

• Reviewed and analyzed project plans and blueprints to estimate time, cost, materials, and labor required.
• Coordinated project schedules and timelines with main contractors to ensure efficient workflow and deadline compliance.
• Identified needs of clients promptly and efficiently.
• Facilitated training sessions for subcontracted teams on new products, techniques, and safety procedures.
• Participated in weekly staff meetings with general contractors to review current project statuses.

• Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
• Managed contracts with suppliers (Eikenhout/Wimsatt) by assigning tasks and communicating expected deliveries.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified project needs by reviewing project objectives and schedules.

• Facilitated team meetings and workshops to share best practices.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Resolved customer complaints and issues promptly, maintaining a positive image.
• Assigned tasks to associates to fit skill levels and maximize team performance.