Michael Fugatt
Kodak
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to adapt quickly to new environments. Committed to team success while actively pursuing opportunities for professional development. A positive attitude and dedication to continuous learning drive a consistent pursuit of excellence in all endeavors. Prepared to leverage these strengths to make a meaningful impact in a collaborative setting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Animal Care Technician
Young-Williams Animal Center
Knoxville, TN
09.2024 - 01.2026
- Conducted thorough cleaning of kennels, adhering strictly to established SOP protocols.
- Assisted in coordinating adoption processes and foster placements. Supported families in navigating adoption requirements and foster care procedures. Provided guidance to potential adopters and foster caregivers throughout the application process.
- Collaborated with veterinary staff to ensure smooth clinic operations and optimal animal welfare.
- Conducted daily health assessments, identifying signs of illness or distress in shelter animals.
- Provided comprehensive care for more than 100 animals each day to maintain optimal living conditions.
Lumber Yard Manager
84 Lumber
Sevierville, TN
02.2023 - 07.2024
- Assisted customers in selecting appropriate lumber and hardware products. Supported inventory management by organizing stock and maintaining product displays. Provided product information to enhance customer decision-making.
- Assisted customers in loading products efficiently and safely.
- Maintained up-to-date expertise on product offerings to effectively assist clients and address inquiries.
- Oversaw store opening and closing activities, maintaining compliance with company protocols.
- Monitored and analyzed inventory levels to support timely replenishment and reduce stock discrepancies.
- Oversaw order processing and receiving operations to enhance efficiency. Coordinated with suppliers to ensure timely delivery of goods. Managed inventory records to support operational accuracy and effectiveness.
- Managed the loading and unloading processes of delivery trucks, maintaining safety and operational standards.
- Executed detailed assessments of loads, confirming accuracy and adherence to specifications.
- Managed nine yard associates, fostering teamwork and enhancing productivity in daily tasks.
- Oversaw daily operations of lumber yard, ensuring compliance with safety and quality standards.
- Developed customer loyalty by establishing and nurturing relationships with 30+ clients.
FedEx Ground Package Handler
FedEx Ground
Kodak, TN
10.2022 - 02.2023
- Organized and prioritized package loading processes to ensure timely deliveries.
- Oversaw inventory management by conducting regular checks and updates on package status.
- Managed operation of package sorting equipment to optimize processing and distribution workflows.
- Oversaw simultaneous loading of three or more trucks, ensuring efficient handling of over 50 packages per truck.
Guest Experience Specialist
The Escape Game
Pigeon Forge, TN
02.2021 - 10.2022
- Coordinated and processed 60+ bookings each day to streamline operations and enhance service delivery.
- Managed refund transactions to uphold company policies and enhance client trust.
- Addressed and resolved booking issues to enhance customer satisfaction.
- Facilitated exceptional guest experiences through attentive service and personalized interactions.
- Collaborated with team leader to keep schedules current and mitigate potential disruptions, fostering a positive environment.
Quick Lube Manager
North Knox CDJR
Knoxville, TN
10.2021 - 03.2022
- Responsible for running Team
- Supervised 10 employees
- Managed sales, inventory management, advertising, customer relations and marketing
- Handled day-to-day operations
- Managed shifts
- Handled all sales reporting
- Made weekly deposits
- Kept sales volume high by Performing detailed inspections on motor vehicles, and showing results to customers
- Assured customer satisfaction at all times
- Opened and closed Express Lane department
US Army
United States Department Of Defense
South Carolina
07.2021 - 09.2021
- Facilitated basic combat training sessions to develop essential military skills and teamwork with over 20 fellow trainees.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Security Officer
Securitas
Knoxville, TN
11.2020 - 02.2021
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols and inspections to identify potential hazards or security breaches.
- Monitored premises to deter unauthorized access and ensure safety of personnel and property.
- Conducted routine patrols to identify potential security risks and respond to incidents promptly.
- Monitored and enforced security protocols to safeguard 10 checkpoints nightly.
Security Officer
Prudential Security
Knoxville, TN
07.2020 - 11.2020
- Oversaw bag inspection processes to ensure compliance with security protocols.
- Monitored and recorded temperature readings to maintain workplace safety and employee well-being.
- Oversaw departure of 50 trailers, ensuring accurate and complete shipments.
- Responded promptly to alarms, incidents, and emergencies, ensuring effective resolution.
Patient Care Technician
Blount Memorial Transitional Care Center
Maryville, TN
03.2020 - 07.2020
- Managed resident support services to promote health, safety, and quality of life.
- Conducted vital sign assessments at the start of each shift.
- Documented and reported abnormalities to LPN and RN for timely intervention.
- Oversaw monitoring of 20+ patient vital signs and communicated changes to nursing staff.
- Supported patients in daily living activities, prioritizing comfort and safety.
Education
High School Diploma -
Heritage High School
Maryville, TN05-2016
Skills
- Animal care expertise
- Customer support expertise
- Compliance with safety standards
- Skilled in fostering customer relationships
- Environmental awareness
- Lumber Identification
- Paperwork processing
- Order fulfillment
- Teamwork and collaboration
- Problem-solving
- Workplace safety
- Scheduling and planning
- Employee training
- Staff motivation
- Patient observation
- Feeding assistance and Patient positioning
- Adaptable
Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Fear Free Shelters Training - 2024
- CNA - Certified Nursing Assistant - Expired
- Stellantis Customer support and Vehicle Repair
Timeline
Animal Care Technician
Young-Williams Animal Center
09.2024 - 01.2026
Lumber Yard Manager
84 Lumber
02.2023 - 07.2024
FedEx Ground Package Handler
FedEx Ground
10.2022 - 02.2023
Quick Lube Manager
North Knox CDJR
10.2021 - 03.2022
US Army
United States Department Of Defense
07.2021 - 09.2021
Guest Experience Specialist
The Escape Game
02.2021 - 10.2022
Security Officer
Securitas
11.2020 - 02.2021
Security Officer
Prudential Security
07.2020 - 11.2020
Patient Care Technician
Blount Memorial Transitional Care Center
03.2020 - 07.2020
High School Diploma -
Heritage High School