Michael Gaetano
Port Ewen,NY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Sales Associate
Zuimez
Poughkeepsie, NY
12.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Salesperson
Sunrun
Port Ewen, NY
05.2023 - 11.2023
- Developed and implemented strategies to meet sales quotas.
- Gathered data on competitors' pricing, products, and promotional activities.
- Maintained accurate records of customer interactions and transactions.
- Provided personalized service to build relationships with customers.
- Educated customers about products and services offered by the company.
Shift Leader
Stewarts Shops
Port Ewen, NY
06.2022 - 09.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Education
Kingston High School
Kingston, NYSkills
- Promotional Support
- Upselling
- Money Handling
- Excellent Communication Skills
- Multi-Tasking Strength
- Goal-Oriented
- Sales Strategies
- POS System Operation
- Flexible Schedule
Timeline
Sales Associate
Zuimez
12.2023 - Current
Salesperson
Sunrun
05.2023 - 11.2023
Shift Leader
Stewarts Shops
06.2022 - 09.2023
Kingston High School