MICHAEL GAINES
Summary
Results-driven professional with a strong ability to analyze complex problems and deliver actionable, sustainable solutions. Proven track record in identifying inefficiencies and implementing strategic improvements that enhance operational performance. Committed to leveraging analytical skills and innovative thinking to drive organizational success and foster a culture of continuous improvement. Passionate about transforming challenges into opportunities for growth and development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor
DSNY
01.2024 - Current
- Redesigned BX07 basket route, utilizing collaborative input from experienced SWs to enhance efficiency.
- Liaise with various other city agencies, community members, CEOs, and politicians to drastically drive down dirty condition 311s by holistically solving the issue at hand.
- Conducted practical training and ongoing supervision of new sanitation workers in both garage and field environments to enhance both safety and productivity.
- Facilitates open communication channels with SWs to address grievances promptly and resolve safety and productivity concerns.
Sanitation Worker
DSNY
01.2021 - 01.2024
- Engaged with OAU to facilitate the execution of Magellan pilot program focused on mechanical brooms.
- Analyzed and revised Manhattan 1 mechanical broom routes, focusing on maximizing productivity while prioritizing safety.
- Cultivated strong relationships with staff and officers at One World Trade Center and One Police Plaza to secure exclusive access during special events and trials.
Parts Manager
C&M Truck Dealer
Staten Island, NY
06.2015 - 07.2021
- Managed inventory levels, ensuring availability of parts for timely service and repairs.
- Developed and implemented efficient ordering processes to reduce lead times on critical components.
- Coordinated with suppliers to negotiate favorable terms, improving cost efficiency in procurement activities.
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards in parts storage.
Education
Course work - Electrical Engineering
College of Staten Island
01-2009
Skills
- Communication
- Teamwork
- Critical thinking
- Time management
- Leadership
- GPS systems and satellites
- Heavy equipment operation
Certification
- EMT - Emergency Medical Technician
- Ham Radio Technician License
- Multiple Satellite Broadcasting & Communications Association certifications
Timeline
Supervisor
DSNY
01.2024 - Current
Sanitation Worker
DSNY
01.2021 - 01.2024
Parts Manager
C&M Truck Dealer
06.2015 - 07.2021
Course work - Electrical Engineering
College of Staten Island