Michael Galles
Missoula,MT
Overview
5
5
years of professional experience
Work History
Master Technician
Temco Logistics
Missoula, MT
07.2024 - Current
- Instructed customers on how to properly operate, care for and configure appliances.
- Troubleshoot and diagnose malfunctioning appliances and repair as needed.
- Perform necessary adjustments for proper operation of the appliance.
- Assemble, install, and test new appliances according to manufacturer's specifications.
- Provide customers with detailed instructions on how to operate the appliance.
- Ensure customer satisfaction by providing courteous service throughout the process.
Delivery Driver
Montana Air Cartage
Missoula, MT
02.2023 - 07.2024
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Inspected vehicle and maintained gas, oil and water levels.
- Transported and safely delivered items to prevent damage or loss.
Manager
AutoZone
Missoula, MT
02.2020 - 11.2022
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
- Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
- Interviewed, hired and trained new employees.
- Oversaw daily operations, maintaining efficiency and quality standards.
Education
High School Diploma -
Pioneer High School
Woodland, CA06.2008
Timeline
Master Technician
Temco Logistics
07.2024 - Current
Delivery Driver
Montana Air Cartage
02.2023 - 07.2024
Manager
AutoZone
02.2020 - 11.2022
High School Diploma -
Pioneer High School