Bill Whitehead
master technician
Kingston
Summary
Organized Master Tech with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Hardworking Automotive Technician with 20+ years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
14
14
years of professional experience
Work History
Master Technician
Smith Power Products
Hobbs, NM
04.2019 - 10.2025
- Diagnosed and repaired complex mechanical issues in high-performance equipment.
- Led team in implementing preventive maintenance procedures, enhancing operational efficiency.
- Trained junior technicians on advanced troubleshooting techniques and safety protocols.
- Streamlined repair processes, reducing turnaround time for customer service requests.
- Certified in 60 series detroit diesel.
- Certified in MTU 2000 Tier 1-4 oil and gas.
- Certified in MTU 4000 series, S81, S83, T94L, T95R/L.
- Certified in MTU 4000 natural gas LNFER engine 16V and 20V.
- Certified in MTU LFNER Natural gas Generators, Level 1,2.
- ECU -E2/L dongle level 1B, ECU-9 E2/C&I Service level dongle.
- ECU-7 E2/L dongle 1B/ service level.
- Generator E1/E2 Basler level Commissioner level.
- M1 4000Lx2 Ql2/Ql1 mechanical sub assemblies and failure analysis.
- MIP/MMC V3 S1/1L (for 4000) dongle level 6 remote diagnostic tools, functions and parameters, design and structure. system wiring and, sensors and interfaces.
- Mining Energy Services Duel fuel certified in integration, diagnostic, and repair.
- Diagnostics and repairs on many more engines, from Cat C15/ Acert, on high way and off high way, Cummins ISX15, QSX15, 2250, ISB ISC ISL ISM cummins as well. Deutz, Kabota, John deer green/yellow. Limited mercedes DD platform.
- Exceeded performance targets through consistently completing assigned tasks on time and within budget constraints.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
- Maintained a safe working environment by adhering to company safety protocols and industry best practices.
Owner Operator
Diesel Excellence
Kingston, OK
01.2016 - 03.2019
- Managed daily operations, ensuring high-quality service and customer satisfaction.
- Oversaw maintenance and repairs of diesel engines, optimizing performance and reliability.
- Developed training programs for new technicians, enhancing team skills and efficiency.
- Implemented inventory management systems, reducing excess stock and improving turnover rates.
- Diesel Engine diagnostic and repair.
- Structure Design fabrication.
- Powertrain interface
Master Technician
Rush Peterbuilt
Ardmore, OK
01.2012 - 01.2016
- Utilized diagnostic tools to identify equipment malfunctions and recommend solutions.
- Collaborated with engineering teams to develop product improvements based on field data.
- Managed inventory of parts and supplies, ensuring availability for timely repairs.
- Conducted quality assurance inspections to maintain high standards of service delivery.
- Certified in ISX15
- Certified in ISL/M QSX15
- Certified in QSX2250/2350
- Cat C15
- Detroit 60 series all liter
- Paccar 12/15l
Education
High School Diploma -
Little Elm High School
Little Elm, TXSkills
- Demonstrated knowledge and experience in superior diagnostics, troubleshooting, failure analysis on multiple platforms from power generation, electrical, hydraulic as well as mechanical systems
- Technical documentation mastery
- Project management
- System integration expertise
- Pneumatic systems expertise
- Advanced electrical systems
- Complex repair management
- Safe land certified
- OXY H2S location safety certified
- Quality & detail oriented engine builder
Timeline
Master Technician
Smith Power Products
04.2019 - 10.2025
Owner Operator
Diesel Excellence
01.2016 - 03.2019
Master Technician
Rush Peterbuilt
01.2012 - 01.2016
High School Diploma -
Little Elm High School