Travis Rodgers
Boerne,TX
Summary
Dynamic Master Technician with extensive experience at Nissan of Boerns, excelling in expert diagnostics and adaptive problem-solving. Proven track record of enhancing customer satisfaction through timely repairs and preventative maintenance planning. Strong communicator and team collaborator, committed to continuous improvement and maintaining high-quality standards in automotive service.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
30
30
years of professional experience
8
8
Master ASE
Work History
Master Technician
Nissan of Boerns
San Antonio, TX
09.2014 - 10.2026
- Diagnosed and repaired complex automotive issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on vehicles to ensure optimal performance and reliability.
- Collaborated with team members to enhance service efficiency and customer satisfaction.
- Assisted in training junior technicians on best practices for vehicle repair and maintenance procedures.
- Maintained accurate records of repairs, services performed, and parts used for effective tracking.
- Adhered to safety protocols while executing repairs and utilizing shop equipment responsibly.
- Researched technical bulletins to stay updated on industry standards and repair techniques.
- Provided exceptional customer service by communicating repair processes clearly to clients.
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant certifications.
- Mitigated potential future issues by performing preventative maintenance tasks according to established schedules and guidelines.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Repaired and replaced worn and damaged components.
- Investigated customer complaints to identify cause of malfunctions.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Coordinated with parts department to determine availability of necessary components.
- Read and followed technical documentation to complete accurate repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Completed customer orders and warranty services according to manufacturer specifications.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Changed, rotated, and balanced tires on different types of vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Demonstrated versatility as a Master Technician by handling a wide range of repair tasks across various vehicle makes and models.
- Increased customer satisfaction through providing timely and accurate repairs, maintaining a high standard of workmanship.
- Maintained a safe working environment by adhering to company safety protocols and industry best practices.
- Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.
- Developed expertise in specialized areas such as hybrid technology or diesel engines, expanding the range of services offered to customers.
- Promoted a positive work culture through displaying strong teamwork skills, maintaining open communication channels, and addressing conflicts promptly.
Master Technician
Grubs Infiniti
San Antonio, TX
10.2025 - 01.2026
Education
Associate of Applied Science - Automotive Tech
Arizona Auto Institute
Phoenix, AZ01-2000
Skills
- Strong communication skills
- Adaptive problem solving
- Expert diagnostics
- Continuous improvement mindset
- Preventative maintenance planning
- Hydraulic systems
- Lean manufacturing principles
- Performance metrics analysis
- Quality control analysis
- In-depth mechanical knowledge
- Advanced electrical systems
- Changing tires
- Changing oil
- Problem-solving
- Time management
- Hand and power tools
- Attention to detail
- Multitasking and organization
- Replacing parts
- Brake systems
- Replacing filters
- Parts replacement
- Engine repair
- Troubleshooting skills
- Preventive maintenance services
- Team collaboration
- Electrical experience
- Safety protocols and procedures
- Transmissions
- Verbal and written communication
- Safety awareness
- Valid Driver's license
- Brake systems understanding
- Heavy lifting
- Engine rebuilds
- Installing equipment
- Heating and air conditioning
- Suspension systems
- Relationship building
- Inspecting vehicles
- Customer relations
- Vehicle inspections
- Steering systems
- Vehicle inspection
- Work Planning and Prioritization
- Soldering skills
- Fuel systems
- Estimating work
- Electrical failure repairs
- Coolant system control
- Computer diagnostics
- System repairs
- Drivetrain and axle installation
- Operating air compressors
- Vehicle maintenance
- Preventive Maintenance
- Quality assurance
- Calibration
- Rebuilding engines
- Hazardous waste management
- Electrical systems
Certification
- AST - Advanced Service Technician
- CST - Certified Service Technician
Languages
English
Professional Working
Interests
- Committed to improving personal fitness through regular participation in Martial arts
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Martial Arts
- Personal Development and Self-Improvement
Timeline
Master Technician
Grubs Infiniti
10.2025 - 01.2026
Master Technician
Nissan of Boerns
09.2014 - 10.2026
Associate of Applied Science - Automotive Tech
Arizona Auto Institute